Senior Commercial Excellence Specialist

Komline Sanderson•Roseville, CA

4h•Onsite

About The Position

Komline is seeking a highly motivated, mid-career technology-savvy professional to support its growing marketing and commercial operations. The role involves working closely with senior sales and marketing leadership to build and support technology-enabled processes. This is a senior individual contributor role with product ownership responsibility for one or more of Komline’s core commercial technology platforms. It offers strong hands-on experience across social media, digital marketing, analytics, and marketing operations. This is a full-time, in-person position located in a Komline office. Agencies and contractors will not be considered.

Requirements

Bachelor's degree in Marketing, Communications, or related field
5-10 years of marketing experience, including relevant project work (must be prepared to provide examples)
Deep Salesforce and WordPress experience including back-end coding
Hands-on experience with Salesforce administration, including configuration, automation, and user support
Experience with Salesforce Marketing Cloud (or similar platforms), including campaign execution, journey orchestration, and analytics
Familiarity with AI tools and platforms within the Salesforce ecosystem (e.g., Agentforce, Einstein AI) and broader marketing/sales AI applications
Advanced experience with video design tools (e.g., Adobe) and promotion vehicles (e.g., LinkedIn, TikTok)
Highly organized with strong attention to detail
Self-starter with the ability to manage multiple projects
Excellent project management skills with ability to manage multiple priorities and deadlines
Strong communication, collaborative mindset, and collaboration skills to work effectively with cross-functional teams

Nice To Haves

Experience supporting AI deployment, adoption, and governance within commercial or marketing functions is a plus
Salesforce Sales & Service Cloud, Experience Cloud experiences is a big plus

Responsibilities

Support the implementation of marketing automation and CRM initiatives, ensuring accurate and up-to-date data entry and campaign execution.
Execute Salesforce reports to track lead activity and campaign effectiveness and help surface insights into the marketing and sales teams.
Follow up internally on stalled or inactivated leads to improve conversion.
Administer and optimize Salesforce environment, including user management, roles, profiles, flows, validation rules, and data governance.
Support Salesforce Marketing Cloud initiatives, including journey building, audience segmentation, email automation, and performance tracking.
Assist in the deployment and scaling of AI-enabled tools (e.g., Agentforce and other Salesforce AI capabilities) to enhance sales and marketing productivity.
Partner with stakeholders to identify opportunities for AI-driven insights, automation, and process improvements across commercial functions.
Maintain data integrity and support integration efforts across Salesforce, Marketing Cloud, and other enterprise systems.
Oversee management of 10+ websites; update plugins, add features/enhancements as needed, and lead transition of inbound inquiries to SFDC, etc.
Drive development of new corporate website including feature requirements, processes, RFP creation, vendor selection and steering to launch.
Build out, integrate and manage ecommerce activities across SFDC and MicroSoft D365, e.g., help migrate from legacy environments, onboard new customers, establish reporting.
Set up and maintain Google Analytics dashboards; interpret and report on performance metrics.
Lead the conception, filming, design, and production of digital video content showcasing Komline's products, capabilities, and customer success stories.
Lead development and execution of event-related technological needs, including, demo station creation, digital displays, and interactive process flow maps.