Senior Collections Analyst
About The Position
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. POSITION SUMMARY The Sr. Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of outstanding premiums. In this position, you will be assigned group of accounts to manage. This role will have interactions with brokers, insureds, underwriters and other members of the finance team. This role will sit in either the O'Fallon, MO office or Jersey City, NJ office on a hybrid schedule of three days in the office, two days remote.
Requirements
- Strong interpersonal and organizational skills
- Strong reconciliation, analytical and business problem solving skills
- Excellent written and verbal communication skills
- Ability to work well independently and as part of a team
- Ability to work on several tasks simultaneously
- Attention to detail
- Bachelor’s degree – preferably in Accounting or Finance
- 5 years Insurance experience preferably finance, collections or premium audit collections
- Advanced knowledge of Microsoft Office products
Nice To Haves
- Experience with Cognos, Power BI, Great Plains, or Alteryx are a plus
Responsibilities
- Communicating outstanding premium balances to brokers
- Issuing cancellation notices for non-payment of premium
- Reconciliation of outstanding balances
- Troubleshoot discrepancies involving premium, commission and payment differences
- Requesting disbursements for return premium balances
- Unapplied cash resolution
- Direct Collection of outstanding final audit balances to insureds
- Maintain proper account of collection efforts
- Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed
- Provide Collection Agency Support preparing and submitting account documentation necessary for direct collection
- Provide Legal Support by compiling account documentation necessary for litigation
- Special projects and system user acceptance testing as needed
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year
- 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance
- Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance
- Tuition Reimbursement
- Backup Child and Elder Care
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
