Senior Colleague Technical Consultant (Ellucian Colleague/Data Conversion)
About The Position
Ellucian is seeking a talented Senior Colleague Technical Consultant to join our Professional Services team. In this role, you will work closely with higher education clients, collaborating with fellow consultants and operating independently to support the implementation of Colleague ERP solutions. You’ll bring a strong blend of application development expertise and client-facing training skills to help institutions modernize their campuses. As colleges and universities embrace cloud and SaaS technologies to drive student success, you will play a critical role in guiding customers through their transformation and ensuring successful adoption of Ellucian solutions.
Requirements
- 7+ years of Ellucian experience working in a customer-facing role within a Colleague software environment.
- Experience providing programming, analysis, and end-user support for Colleague.
- Experience with packaging and installation of software updates
- Ability to work in a team-oriented project environment.
- Ability to take ownership of tasks.
- Ability to keep track of multiple projects.
- Ability to use the customer support center to research issues.
- Be a problem-solver.
- Must have effective communication, training, and presentation skills.
- Strong prioritization skills, able to manage activities based on business impact.
- Ability to multitask and meet deadlines.
- Knowledge in UniBasic
- Knowledge in UniQuery
- Knowledge in Evision
- Knowledge in Colleague Electronic File Transfers (ELF)
- Basic SQL skills
- Knowledge in concepts regarding the importing and exporting data
- Knowledge in System administration basics
Responsibilities
- Meet with customers to maintain open communication and deliver professional service technical engagement.
- Provide guidance and assist with the conversion of the client’s legacy data to Colleague
- Promote customer usage of Ellucian resources such as the Solution Center, product documentation and Communities.
Benefits
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA)
- 401k w/ match & BrightPlan
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs
- Employee referral bonuses
- Education Assistance Program
- Professional development opportunities
- LinkedIn Learning
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
