Senior Coating Advisor

Hempel A/S•Conroe, TX

4d•Remote

About The Position

As a Senior Coating Advisor, you will be responsible for providing technical support to sales teams, customers, and stakeholders. This includes performing physical inspections, condition surveys, and overseeing product application activities. You will also conduct technical analysis of product specifications, deliver technical training and presentations, and prepare technical briefings for customer and company representatives. Additionally, you will prepare inspection reports using digital reporting software and evaluate sales proposals to ensure technical accuracy and consistency with organizational standards. This position is remote with travel to job sites as needed, ideally located in the Gulf Coast region of the U.S., though other locations will be considered. You will be on the front lines, working with applicators, distributors, contractors, engineers, and consultants to ensure proper use and application of Hempel’s products. You will strive to understand customer needs and challenges, providing services that support and strengthen coating solutions to create monetizable value. Collaboration with internal teams such as Sales, R&D, and Customer Care is essential for delivering exceptional end-user service. You will act as an ambassador for the brand, communicating product features and benefits, ensuring compliance with technical documentation, and guiding specifications and best practices. Accurate data collection, report preparation, and feedback provision are key responsibilities. You will also provide onsite training to applicators and sales teams, educating customers on product performance and the value of Technical Services. Generating and distributing accurate reports using corporate tools to communicate project status, quality, consumption, budget, and scheduling is crucial. Responsible use and maintenance of PPE and technical equipment, along with managing project paint inventory, are also part of the role. Active participation in internal and external Technical Services strategy, including surveys and troubleshooting, is expected.

Requirements

High school diploma/Bachelor degree
Minimum 5+ years of experience in Coating Industry
English business proficiency (oral and written)
MS office basic level
General computer literacy
Willing to travel extensively (up to 80%, domestic and international) and with flexible schedules
Must be legally authorized to work in the U.S. without sponsorship.

Nice To Haves

Spanish an advantage
Marine coating experience is a plus
NACE certification is a plus

Responsibilities

Provide technical support to sales teams, customers, and stakeholders.
Perform physical inspections, condition surveys, and oversee product application activities.
Conduct technical analysis of product specifications.
Conduct technical training and presentations.
Prepare and present technical briefings for customer and company representatives.
Prepare inspection reports using digital reporting software.
Evaluate sales proposals for technical accuracy and consistency with organizational standards.
Ensure compliance with Product Data Sheets, guide specifications, relevant technical and industrial standards, working procedures, and best painting/application practices.
Accurately collect and record data, prepare work progress reports including testing, analysis, and interpretation of data, providing feedback when necessary.
Provide onsite training to coatings applicators and Hempel’s Sales teams.
Educate and persuade customers about the performance of coating solutions and the value of Technical Services.
Generate accurate company and customer reports and distribute them in a timely manner using corporate reporting tools.
Use PPE and technical equipment responsibly and ensure equipment is calibrated, maintained, and in good condition.
Monitor and manage project paint inventory, offering timely updates to Sales to avoid shortages.
Actively participate in internal and external Technical Services strategy activities by conducting surveys, troubleshooting issues, and finding resolutions.

Benefits

Medical, dental and vision insurance coverage options that begin on your first day of employment
Flexible HSA and FSA options to manage healthcare and dependent care expenses
12 paid holidays
15 vacation days to start
6 personal days
Paid leave for jury duty and bereavement
401(k) plan options with immediate company match and full vesting from day one
Basic life insurance, short-term and long-term disability coverage
16 weeks of fully paid maternity leave
4 weeks of paid paternity leave
A strong flexibility policy