Senior Cloud Solution Architect - Developer Experience (Digital Natives & ISVs)

Microsoft

7h

About The Position

The Customer Experience and Success (CE&S) organization, with over 45,000 employees and partners globally, is dedicated to empowering customers to accelerate business value through differentiated customer experiences leveraging Microsoft's products and services, driven by our people and culture. CE&S is responsible for all up services across the company, including consulting, customer success, and support for Microsoft's portfolio. The Customer Advocacy team focuses on incubating and scaling innovative new business models and customer experiences, using adaptive leadership to drive large-scale change across various customer segments. The Senior Cloud Solution Architect - Developer Experience (Digital Natives & ISVs) role provides senior technical leadership to early-stage, high-engineering customers by guiding architectural decisions, improving developer workflows, and establishing scalable cloud and AI patterns to enhance Azure alignment and developer productivity. Microsoft's mission is to empower every person and organization to achieve more, fostering a culture of respect, integrity, and accountability with a growth mindset.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Experience working directly with developers, platform teams, and engineering leadership.
• Ability to lead architectural strategy discussions and influence senior technical decision-makers.
• Strong depth in cloud-native engineering, including microservices, APIs, containers, CI/CD, GitHub, DevOps, and observability practices.
• Hands-on expertise in AI/ML systems, vector search, RAG patterns, Azure AI Foundry, or modern agentic architecture approaches.
• Proven ability to create reusable architecture patterns, technical IP, or engineering best practices.
• Authorization to work in the United States that does not now or in the future require employer sponsorship.

Nice To Haves

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years experience leading technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Experience with Digital Native or ISV customer environments.
• Familiarity with developer productivity tooling and AI-assisted SDLC workflows.
• Ability to influence engineering strategy across multiple customers or geographies.
• Demonstrated experience partnering with product engineering teams across Azure, GitHub, or PG.

Responsibilities

• Engage with high-engineering-density Digital Native and ISV customers that meet Dev CoE criteria (early architectural lock-in risk and developer-experience constraints).
• Serve as senior technical advisor to founders, CTOs, platform leaders, and Staff+ engineering stakeholders.
• Guide design of secure, scalable, AI-enabled architectures using Azure AI Foundry, GitHub Copilot, cloud-native compute, and modern engineering practices.
• Lead design reviews, modernization discussions, and deep architectural evaluations that influence long-term technical direction.
• Remove early engineering blockers by coordinating subject-matter experts and establishing clear architectural patterns.
• Shape early developer workflows, tooling decisions, and AI-assisted engineering practices within high-velocity teams.
• Drive adoption of Copilot, intelligent IDE workflows, and emerging agentic DevOps approaches.
• Align customer engineering strategies with Microsoft’s platform roadmap, supporting informed technical decisions at critical early milestones.
• Translate recurring customer scenarios into reusable architecture patterns, templates, guides, and validated design scenarios.
• Contribute to global communities of practice across CSAs and developer engineering teams.
• Provide recurring, high-quality product feedback to Azure, GitHub, and PG engineering based on early-stage customer use cases.
• Capture and distribute patterns that prevent repeated architectural pitfalls across Digital Native and ISV ecosystems.
• Drive measurable customer impact through improved developer velocity, stronger architectural foundations, and early Azure alignment.
• Partner with account-aligned CSAs, CSAMs, AEs, and engineering teams to ensure cohesive customer engagement.
• Support FY27 Digital Native segmentation by enabling a consistent, repeatable early-stage engagement model.
• Maintain operational rigor across governance, delivery excellence, time tracking, and cross-team alignment.

Benefits

• Certain roles may be eligible for benefits and other compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior