Senior Cloud Services Engineer, II
About The Position
The Senior Cloud Services Engineer, II, designs, implements, and supports the cloud infrastructure powering Walker & Dunlop’s technology platform. The role helps ensure the reliability, scalability, and security of cloud environments while enabling engineering teams to deliver innovative, data-driven solutions. Working with Engineering, Security, and Infrastructure teams, this position modernizes and automates cloud operations, applies infrastructure best practices, and supports highly available systems for internal users and external products. It also contributes to platforms for collaboration, communication, monitoring, and data governance across the organization. The position has an estimated base salary of $145,000–$160,000, plus a discretionary bonus. An employment offer is based on relevant work experience, knowledge, skills, abilities, internal equity, and alignment with market data.
Requirements
- 8+ years of progressively responsible experience in IT infrastructure, systems administration, cloud services, or related technical disciplines.
- Bachelor’s degree in computer science or a related field, or equivalent practical experience.
- Strong understanding of Azure, AWS, and related cloud technologies.
- Ability to maintain documentation for infrastructure architecture, operational procedures, and system configurations.
- Strong understanding of cloud infrastructure architecture, networking, identity management, and enterprise SaaS integrations.
- Knowledge of data governance, compliance, and information lifecycle management practices within cloud environments.
- Knowledge of disaster recovery and business continuity principles.
- Understanding of information security certifications and audits.
- Excellent verbal and written communication skills.
- Ability to show ownership of work, take on challenges, acknowledge growth opportunities, and demonstrate patience when learning new processes.
- Courtesy, respect, and thoughtfulness when teaming with colleagues and other stakeholders.
Nice To Haves
- Experience in the real-estate domain.
Responsibilities
- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure supporting enterprise collaboration, monitoring, and security platforms, including Microsoft Azure, Amazon Web Services, Microsoft Office 365, Microsoft Purview, Box, and Cisco Email Security (Ironport).
- Manage and optimize enterprise cloud services and SaaS platforms to ensure reliability, performance, and availability for internal users and business applications.
- Evaluate complex infrastructure challenges, recommend technical solutions, and implement improvements to cloud services, system performance, and operational efficiency.
- Automate the provisioning, configuration, and management of cloud resources as required.
- Use monitoring and observability solutions, such as SolarWinds Observability Self-Hosted, to proactively detect system performance issues and service disruptions.
- Support enterprise data governance and compliance initiatives by implementing and managing tools such as Microsoft Purview.
- Lead investigation and resolution of complex technical incidents, conduct root cause analysis, and implement operational improvements to enhance system reliability and operational maturity.
- Partner with Information Security to ensure infrastructure platforms and SaaS services adhere to security policies, regulatory requirements, and enterprise governance standards.
- Use ServiceNow, Jira, and Confluence for work tracking, operational documentation, and knowledge sharing across engineering and infrastructure teams.
- Contribute to the development and enforcement of infrastructure standards, cloud architecture guidelines, and operational best practices.
- Provide mentorship and technical guidance to junior engineers and team members.
- Develop and maintain infrastructure architecture documentation, operational procedures, and system configurations, ensuring accuracy, consistency, and alignment with established standards.
- Participate in an on-call rotation for 24/7 infrastructure support.
- Perform other duties as assigned.
Benefits
- Up to 83% subsidized medical payroll deductions.
- Competitive dental and vision benefits.
- 401(k) with employer match.
- Pre-tax transit and commuting benefits.
- Health and wellness program with cash rewards and resources promoting health, engagement, and balance.
- Paid maternity and parental leave, as well as other family paid leave programs.
- Company-paid life, short-term disability, and long-term disability insurance.
- Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts.
- Career development opportunities.
- Volunteer hours and donation matching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
