Senior Cloud Operations Engineer (HYBRID)
About The Position
As part of the Secure the Enterprise initiative, you will help develop capabilities to shift the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project. This is a blended position across all teams in ANDS, with responsibilities spanning Systems Administration and Operations Support. The role supports application reliability and accuracy through continuous performance monitoring, proactive troubleshooting, system health monitoring, Linux system administration, cloud operations, and 24/7 watch floor support.
Requirements
- Active TS/SCI clearance with Polygraph required.
- High School Diploma or GED and at least ten (10) years of relevant experience.
- Associate's degree and at least eight (8) years of relevant experience.
- Bachelor's degree and at least six (6) years of relevant experience.
- Master's degree and at least four (4) years of relevant experience.
- Doctoral degree and at least two (2) years of relevant experience.
- Proficiency in one (1) or more of the following skillsets/technologies: Monitoring / Watch Floor Operations (Grafana, Kibana, Splunk, or CloudWatch), Systems Administration (Linux environment, checking system health, starting/stopping/restarting services, reviewing logs, safely rebooting servers), Cloud / AWS Operations (supporting EC2 instances, service health checks, basic operational troubleshooting), Dataflow / Application Support (Apache NiFi, Cribl, Kafka, Logstash, or similar; monitoring application health, failed jobs, queues, data movement, and ingestion issues), DevOps (Terraform, Ansible, GitLab Pipelines, or Docker).
Responsibilities
- Ensure data reliability and accuracy by monitoring and maintaining application systems.
- Contribute to operational success through continuous performance monitoring and proactive troubleshooting, potentially including changes to system configuration and the code base.
- Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
- Support watch floor operations by identifying service degradation, failed dataflows, system errors, and application issues and escalating as needed.
- Perform basic Linux system administration tasks, including checking service status; starting, stopping, and restarting services; reviewing logs; validating disk, memory, and CPU usage; and supporting server reboots.
- Support cloud-based operations using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
- Work a rotating shift schedule to provide 24/7 application support on the watch floor.
Benefits
- 100% employer-paid medical coverage (optional plan)
- Competitive options for Medical, Dental and Vision insurance
- Employer-paid short-term and long-term disability coverage
- Employer-paid life insurance
- $5,000 annually for education, training, certifications, and professional development
- Career advancement through our structured iQTouch Program
- Up to 6% 401(k) match
- Additional 4% profit-sharing contribution, at company discretion
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
