Senior Cloud Engineer

Early Warning ServicesSan Francisco, CA
Hybrid

About The Position

The Senior Engineer- Cloud Engineering plays a vital role in Early Warning's design, implementation, and optimization of scalable, secure and cost-effective infrastructure. The role works closely with cross-functional teams and our engineering partners to deliver high-performance cloud native solutions as we complete our multi-year cloud journey migrating mission critical application and their data from on-premise to AWS.

Requirements

  • Bachelor's degree in computer science or a related technical field.
  • At least 7 years in Cloud Engineering or DevOps roles, with 3+ years of hands-on experience in AWS.
  • Strong expertise in AWS core services (EC2, EKS, Lambda, RDS, S3, IAM) and strong knowledge of Kubernetes (EKS) and Linux environments.
  • Hands-on Docker experience.
  • Experience in delivering business-critical systems to the market.
  • Ability to work in a collaborative team environment.
  • Knowledge of mature engineering practices (CI/CD, testing, secure coding, etc.), plus software development methodologies (Agile, Scrum, LEAN) and DevOps practices.
  • Experience implementing security & compliance controls aligned with frameworks like PCI-DSS, SOC 2, or FFIEC.
  • Experience maintaining Infrastructure as Code with Terraform.
  • Experience in implementing observability at scale for complex transactional systems.
  • High level of customer responsiveness, excellent documentation and communication skills, attention to detail, clear understanding of how to prioritize work and deal with ambiguity.
  • Current AWS (and/or other cloud-based) certification(s).
  • Background and drug screen required.

Nice To Haves

  • Undergraduate degree in Computer Science, Management Information Systems, or related field.
  • Experience with monitoring and alerting systems (AppDynamics) and container security solutions (e.g., Twistlock, Aqua Security).
  • Experience with other languages (C#, Ruby, Python).
  • Knowledge of ACH/EFT and real-time payment networks (RTP, FedNow).
  • Experience in FinTech, banking, or other highly regulated industries.

Responsibilities

  • Implements and optimizes cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, and more and with a keen focus on cost management and optimization.
  • Troubleshoots complex infrastructure problems, often spanning multiple layers of the stack and requiring collaboration across teams.
  • Conducts root cause analyses for incidents and participates in the team's 24/7 on-call rotation.
  • Works with Security and Compliance teams to ensure cloud environments meet regulatory requirements (e.g., PCI-DSS, SOC 2, FFIEC) and supports internal and external audit reviews collecting evidence and responding to audit requests in a timely manner.
  • Implements disaster recovery plans ensuring that our systems are highly available, fault-tolerant, and able to recover from failure.
  • Implements and maintains cloud security best practices including IAM policies, VPC design, encryption and key management (KMS).
  • Contributes to the adoption and implementation of Infrastructure as code (IAC) using Terraform and leveraging CI/CD best practices.
  • Supports the cloud vulnerability management and configuration program ensuring patching meets our Service Level Agreements (SLAs).
  • Creates and maintains comprehensive technical documentation of cloud infrastructure, policies, and procedures.
  • Implements cloud infrastructure for robustness, security, and observability, including logging and alerting solutions (e.g., Prometheus, Grafana, ELK Stack, Splunk).
  • Provides technical expertise in support of building a technical plan and backlog of stories, then follows through on execution of the design and build process through to production delivery.
  • Supports the company's commitment to risk management and protect the integrity and confidentiality of systems and data.

Benefits

  • Competitive medical (PPO/HDHP), dental, and vision plans
  • Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility for 401(k) Retirement Plan.
  • Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees.
  • 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave.
  • Maven Family Planning support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
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