Senior Cloud and Security Administrator

PACT•Mississauga, ON

5d•Hybrid

About The Position

The Senior Cloud and Security Administrator is responsible for the administration, security, and operational support of PACT’s Microsoft cloud environment, including Entra ID and Microsoft 365 services. This role supports secure identity and access management, tenant governance, endpoint policy coordination, operational support, and security compliance across the integrated PACT delivery environment. The successful candidate will work closely with Enterprise Applications, Data Engineering, Power Platform, and IT stakeholders to maintain secure, scalable, and supportable solutions across the organization.

Requirements

Post-secondary education in Information Technology, Computer Science, Cybersecurity, or a related field.
Strong experience administering Microsoft Entra ID and Microsoft 365 environments.
Experience implementing and supporting Conditional Access, MFA, RBAC, privileged access controls, and identity governance.
Experience supporting enterprise cloud environments and Microsoft collaboration technologies.
Understanding of endpoint/device management and secure access controls.
Experience supporting operational incident response, troubleshooting, and change management processes.
Familiarity with security best practices, audit controls, and compliance requirements.
Strong documentation and organizational skills with attention to detail.
Strong communication and stakeholder management skills with the ability to work collaboratively across technical teams.
Ability to work independently in a fast-paced project environment.
Valid driver’s license and eligibility for RAIC clearance required.

Nice To Haves

Experience supporting Power Platform, Power BI, Fabric, or enterprise application integrations is considered an asset.

Responsibilities

Administer and maintain the Entra ID and Microsoft 365 tenant environment to support secure and efficient operations across PACT.
Implement and manage identity and access controls including RBAC, Conditional Access, MFA, privileged access management, and service principals.
Administer Microsoft 365 services including Teams, Exchange, and related collaboration platforms.
Support secure access to Microsoft 365, Power Platform, enterprise applications, and data environments through endpoint and device policy coordination.
Provide L2/L3 support for identity, access, authentication, and tenant-related incidents and service requests.
Execute controlled changes to tenant and security configurations including policy updates, role modifications, and environment onboarding activities.
Maintain operational documentation including runbooks, access procedures, escalation paths, and recovery processes.
Define and enforce security and identity governance standards including MFA baselines, privileged role usage, and service account management practices.
Partner with Enterprise Applications and Data Engineering teams to ensure integrations follow least privilege principles and approved credential management practices.
Support audit readiness activities through access reviews, documentation management, and maintenance of change records.
Collaborate with internal stakeholders to resolve security and access-related issues while maintaining consistent governance standards.
Communicate technical concepts, changes, and risks clearly to both technical and non-technical stakeholders.