Cloud Administrator

Schurz Communications • Denver, CO

17h • Hybrid

About The Position

Cloud Administrators troubleshoot a wide range of customer support issues from basic to complex, including but not limited to backups, patching, imaging, permissions, and working with Windows and Linux servers. Otava is a global leader in secure, compliant, enterprise-class cloud hosting, delivering a full range of solutions from colocation to private and hybrid cloud computing. We are creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.

Requirements

• Experience in an enterprise or managed services level technology role
• 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds
• Foundational knowledge of Windows, VMware, Active Directory, enterprise server environments, and networking
• Basic VMware vSphere virtualization with related storage and networking technology (vSAN, virtual networking)
• Operating system and application installation/configuration
• Basic knowledge of Windows Server operating systems
• Basic understanding of public, private and hybrid cloud environments
• Ability to work flexible hours for emergencies, and participate in on call rotation schedule
• Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience and/or certifications.

Nice To Haves

• VMware VCP-DV/NV
• CCNA
• NSE4
• Technology related certifications and education are a plus.
• VMWare VCP
• Veeam VMCE

Responsibilities

• Manage client support tickets through to their successful resolution
• Troubleshoot and remediate enterprise level IT application issues (backups, DR, security, patching, etc.)
• Perform administrative tasks at the operating system, application, and hypervisor level
• Monitor network events, perform daily walk-throughs, participate in after hour maintenances and major incidents
• Deliver exceptional experiences to clients in every interaction
• Perform other duties as required to help the Otava operations team achieve its objectives
• Assist with any other infrastructure/team responsibilities and tasks that may be required

Benefits

• Hybrid work
• competitive compensation package
• 401(k) with company match
• medical
• dental
• vision
• HSA options
• life and disability insurance
• generous flexible PTO
• paid holidays
• paid volunteer time off
• paid parental leave
• professional development opportunities
• an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level