Cloud Administrator

SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLCBeavercreek, OH
Hybrid

About The Position

Sabel Systems is seeking a Cloud Administrator primarily assigned to a large Department of Defense (DoD) engagement with work mostly performed remotely; however, the Cloud Administrator should be prepared to travel in support of this or other programs as needed. The Cloud Administrator will work with Space Systems Command’s Digital Engineering Environment (DEE) known as “Spacestation” to facilitate rapid and effective support for cloud implementations. This individual will need to regularly interface with customers to fulfill the responsibilities of a Cloud Administrator while also serving as a direct report to their Sabel Manager. This position requires a proactive approach to technical problem-solving, effective communication skills, and the ability to contribute to the overall efficiency “Spacestation” team. The position will be responsible for performing technical support functions for various digital programs. A minimum of an active DoD Secret clearance is necessary for this position.

Requirements

  • Must be customer-service and results-oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously, and an experienced decision-maker.
  • Able to work effectively on their own without direct supervision.
  • Able to work as part of a distributed team spanning multiple time-zones and regions.
  • 3-5 years of experience with computer systems support, server installation and support, network administration, network installation, and configuration.
  • Thorough working knowledge of Microsoft Office and Windows Operating Systems; experience with Linux is a plus.
  • Experience installing software, patches, and updates on desktops, Laptops, and Servers.
  • Experience troubleshooting complex network and systems infrastructure issues.
  • Hands-on experience with deployment and/or support of client systems.
  • Phone and people skills which promote end-user satisfaction.
  • Experience with Active Directory and Windows Servers.
  • Must have experience with scripting in PowerShell with Azure.
  • Must have AWS experience.
  • Must have CompTIA Security + (CE) certification.
  • Hold a minimum of an active DoD Secret security clearance (TS/SCI preferred)

Nice To Haves

  • Experience with Cloud platforms such as Amazon Web Services and Azure.
  • Experience with DoD-specific cloud platforms (e.g., CloudOne, RogueOne, others).
  • Experience with cybersecurity within the DoD.
  • Experience with CMMC implementation and documentation.
  • Experience with Docker or Kubernetes.
  • Experience with Elastic SIEM offerings.
  • Experience with Siemens Teamcenter Administration

Responsibilities

  • Provide in-person and/or remote technical support, incident, and problem management to end-users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc
  • Provide technical context and leadership to the assigned project team.
  • Deploy, Configure, and maintain cloud-hosted applications (Office365, Azure, AWS).
  • Troubleshoot and support software applications and business processes, troubleshoot and repair new or existing hardware.
  • Analyze and test new hardware/software configurations.
  • Prepare technical documentation including standard procedures, reports, research and cost analysis.
  • Write PowerShell Scripts for Azure/Active Directory/Windows Servers.
  • Provide technical support for DoD specific on-prem and virtual cloud hardware.
  • Assist with management of infrastructure support to include servers, networks, and applications.
  • Assist the technical lead with projects from implementation through testing and production.
  • Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents.
  • Update applications, websites, and content management systems.
  • Update and maintain electronic records with accurate data.
  • On-call, and evening or weekend hours will be required as needed for support and maintenance issues.
  • Domestic travel could be required.

Benefits

  • healthcare
  • financial assistance in the event of illness, injury, disability, loss of work, or death
  • health savings accounts
  • retirement plans
  • paid time off
  • paid holidays
  • education and training program reimbursement
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