Senior Clinical Specialist, Pain Interventions - Gainesville / Ocala, FL

Medtronic•Gainesville, FL

3d•$88,000 - $132,000•Remote

About The Position

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Medtronic's Neuroscience portfolio is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions, including Spinal Cord Stimulation, Drug infusion for Chronic Pain / Drug infusion for severe Spasticity, and RF Nerve Ablation. At Medtronic, the Senior Clinical Specialist supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. This is a field based role. We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Requirements

A High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; or
An Associate Degree with a minimum of 6 years of clinical or medical sales experience; or
A Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience.
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings, district meetings and other training as requested
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
Ability to lift up to 40 lbs
Ability to sitting, standing, and/or walking for 8+ hours per day
Ability to bend/stoop, squat and balance frequently
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Nice To Haves

Degree in a health care related field
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understanding of basic reimbursement and healthcare environment

Responsibilities

Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
Responds promptly and professionally to device-related inquiries by customers and patients
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
Maintains a working knowledge of competitive products
Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
Accountable for placing orders with customer service for pending purchase orders and product replacement
Expected to work with materials management to collect POs for cases covered within the territory/district
Ensures personal understanding of all quality policies/system items that are personally applicable
Assists Management and Sales Training department in education/training of new employees within the district
Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
Manages business expenses and budget effectively and in given timeframe
Functions as a clinical leader within their territory and district, illustrating a high degree of autonomy and expert clinical acumen
Key contact for complex case coverage and troubleshooting
Is active in territory business planning and aligns activities to support sales objectives
Acts as a field trainer
Mentors fellow Associate Clinical Specialists and Clinical Specialists
Completes all new hire therapy trainings as directed by medical education
Completes all corporate compliance training prior to date due
Travels to cover district cases as needed