Associate Clinical Specialist, Pain Interventions - Miami, FL

Medtronic•Miami, FL

6d•$64,000 - $96,000•Remote

About The Position

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This remote position requires the candidate to reside within the territory and drive to multiple accounts. The Neuroscience portfolio, specifically the Neuromodulation Operating Unit, focuses on advanced therapies for chronic pain, movement disorders, and other neurological conditions. The Associate Clinical Specialist will support Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies by providing surgical coverage, follow-up support, troubleshooting, customer service, and education. They will also be involved in basic market development activities. This is a field-based role.

Requirements

A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience
An Associate’s Degree with a minimum 2 years of clinical or medical sales experience
A Bachelor’s degree
Valid driver's license
Active vehicle insurance policy
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings, district meetings and other training as requested
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
Ability to lift up to 40 lbs
Ability to sitting, standing, and/or walking for 8+ hours per day
Ability to bend/stoop, squat and balance frequently
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Nice To Haves

Bilingual in Spanish
Bachelor's degree in a health care related field
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure

Responsibilities

Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
Maintains a working knowledge of competitive products
Educates and trains physicians, hospital personnel and office staff on products and therapies, including coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia
Assists Management and Sales Training department in education/training of new employees in the district
Complies with required event reporting and documentation utilizing Medtronic technology tools
Accountable for placing orders with customer service for pending purchase orders and product replacement
Expected to work with materials management to collect POs for cases covered within the territory/district
Responsible for managing inventory provided for case coverage, including timely transactions, maintaining cycle count accuracy, executing product retrievals, turning over inventory, and not implanting expired or on-hold product
Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
Visits accounts to replenish literature and establishes/maintains relationships with office staff
Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
Manages business expenses and budget effectively and in given timeframe
Ensures personal understanding of all quality policy/system items that are personally applicable
Completes all new hire therapy trainings as directed by medical education
Completes all corporate compliance training prior to date due
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager

Benefits

Competitive Salary
Flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)