Senior Clinical Solutions Specialist
Medline•Richmond, VA
•Hybrid
About The Position
Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.
Requirements
- Bachelor of Science in Nursing (BSN)
- At least 3 years of clinical experience (patient care, education, or medical sales/support).
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience prioritizing workload and scheduling effectively in order to meet deadlines.
- Experience developing and delivering presentations to various audience levels within, and external to, an organization.
- Proficient in Microsoft Word, Excel, PowerPoint.
- Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
- Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).
Responsibilities
- Provide clinical support to customers and salesforce on clinical products and services.
- Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
- Partner with sales force on product conversions and implementations.
- Assist sales in their territories as needed at the local and national/corporate account level.
- Complete basic discovery assessments and data analysis.
- Identify problem areas and recommend changes and solutions.
- Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
- Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
- Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
- Engage in professional organizations; attend national, regional, and local industry events.
Benefits
- health insurance
- life and disability
- 401(k) contributions
- paid time off
- Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
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What This Job Offers
Job Type
Full-time
Career Level
Senior
