Senior Clinical Solutions Specialist

Medline Industries, LP • St. Louis, MO

5d • $92,000 - $138,000 • Hybrid

About The Position

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.

Requirements

• At least 5 years of clinical experience (patient care, education, or medical sales/support).
• Experience developing and delivering presentations/clinical information to various audience levels within an organization.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel up to 75% of the time for business purposes within the local geography.
• Limited overnight travel.
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services.

Nice To Haves

• RN License
• Healthcare supply chain or value analysis experience

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
• Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
• Partner with sales force on product conversions and implementations.
• Assist sales in their territories as needed at the local and national/corporate account level.
• Conduct quarterly business reviews.
• Identify problem areas and recommend changes and solutions.
• Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Coordinate, and present workshops and classes on clinical products and/or services.
• Develop clinical presentations and training on product lines.
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed