Sr. Clinical Solutions Specialist

Baxter • Raleigh, NC

3d • Remote

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter This is where your clinical expertise drives better patient outcomes. At Baxter, our mission is to save and sustain lives. As a Sr. Clinical Solutions Specialist, you will partner with healthcare organizations to implement and optimize Baxter's Care Communications solutions, including nurse call and digital health technologies. In this role, you will apply your clinical knowledge to assess workflows, support system implementation, and guide organizations through the adoption of technology solutions that enhance communication and care delivery. Success is measured by the effective deployment of clinical solutions, customer adoption, and achievement of implementation milestones. Your Team You will be part of the Care Communications Clinical Operations team, supporting healthcare customers throughout the implementation lifecycle. The team works closely with Project Managers, Implementation Specialists, Engineers, Account Managers, and Care Communications leaders to deliver clinical technology solutions that support caregivers and patients.

Requirements

• RN, BSN, or equivalent clinical experience in an acute care environment.
• 3+ years of experience in an acute care hospital setting.
• Experience supporting clinical workflows and healthcare operations.
• Experience with healthcare technology implementations, clinical systems, or workflow improvement initiatives.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to travel up to 80%, including overnight travel.
• Must reside near a major airport.
• Ability to perform job responsibilities with or without reasonable accommodation.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Conduct clinical assessments to evaluate current workflows and technology requirements.
• Design and document clinical workflows for nurse call, messaging, voice, and digital health solutions.
• Lead clinical discovery sessions and workflow design workshops with healthcare organizations.
• Support implementation activities, including user acceptance testing, go-live readiness, and launch support.
• Develop clinical documentation, executive summaries, and project deliverables throughout customer engagements.
• Provide guidance on clinical configurations and workflow optimization for Baxter Care Communications products.
• Support sales and service engagements through clinical product expertise and workflow consulting.
• Monitor customer adoption and support ongoing optimization initiatives following implementation.

Benefits

• Medical and dental coverage that start on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree