OSGP Senior Clinical Coordinator, Department of Oral & Maxillofacial Surgery
Boston University•Boston, MA
•$23 - $37
About The Position
The Senior Clinical Coordinator, Department of Oral & Maxillofacial Surgery, will be responsible for a variety of patient services and administrative tasks. This role involves managing appointments, verifying insurance, interacting with students and residents, maintaining patient records, and handling financial transactions. The coordinator must be adept at problem-solving and multitasking to ensure efficient patient care and departmental operations.
Requirements
- Knowledge of medical and dental insurance policies
- Ability to problem-solve and multi-task
- Ability to handle multiple patient needs simultaneously
- Ability to check availability of assistants for procedures
- Ability to arrange requests for special equipment
- Ability to prevent overbooking of appointments
- Ability to ensure all financial considerations are arranged prior to appointment
Responsibilities
- Scheduling appointments, follow-up appointments, and surgery per departmental protocol
- Verifying patient eligibility and benefits with patient's insurance company
- Obtaining appropriate HMO primary care physician referrals
- Registering patients in EPIC at the time of the appointment
- Interacting with students and residents concerning patient care and meetings
- Answering and transferring telephone calls
- Screening phone calls: taking detailed messages or sending to voicemail
- Confirming and delivering facsimiles
- Pulling patients' charts for daily schedule
- Preparing clinicians' daily schedule
- Printing dictation
- Filing patient information/charts
- Maintaining patient records in a neat and orderly fashion
- Recording and tracking archival patient records in database
- Creating and/or verifying a record for the patient file
- Contacting doctor's offices to gather patient information and referrals
- Discussing and collecting fees
- Writing receipts of patient payment and third party payments
- Posting accurate visit charges
- Demonstrating knowledge of medical and dental insurance policies
- Escorting patients to seating in clinic exam rooms as necessary
- Problem-solving and multi-tasking to handle multiple patient needs simultaneously
- Checking availability of assistants for procedures; requests for special equipment arranged; preventing overbooking of appointments; ensuring that all financial considerations are arranged prior to appointment
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
