Senior Clinical Application Analyst

University of Arkansas•Little Rock, AR

5d•Onsite

About The Position

The Senior Application Systems Analyst supports the IT Inpatient System. This role acts independently under general supervision, requiring minimal instruction and guidance. The analyst supports system applications, primarily Epic ClinDoc and CPOE, demonstrating a high level of proficiency and expertise on software functionality and integration. Responsibilities include building system components, testing, implementation support, and maintenance of assigned system applications. The role involves in-depth analysis, troubleshooting, data collection, and root cause analysis to identify and implement solutions for system-related issues. The analyst will analyze, review, and test each product release, communicating needed changes to operations, and must adhere to system change control procedures. Collaboration with other analysts, software vendors, and operations is key to maintaining system integrity and ensuring IT deliverables meet operational business needs. The position also involves researching, analyzing, facilitating, and implementing business and system workflows to improve processes and coordinate business practices, identifying best practices, and implementing standardization opportunities. Reporting on activities is also required. The Senior Analyst will provide guidance and mentoring to more junior analysts and must attain necessary certifications in a timely manner. On-call support for the application is also a requirement.

Requirements

High School diploma/GED plus nine (9) years of IT experience or clinical/operational experience, or any combination of the two, or Associate degree in a Clinical, Healthcare, Business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two, or Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two, or Post Graduate degree in a Clinical, Healthcare, Business, IT, or related field, plus three (3) year of IT experience or clinical/operational experience, or any combination of the two required.
In accordance with IT Epic Certification Policy, must be certified in the following applications or obtain certification within 90 days (per application) of the date of the last required class to be eligible for certification: Epic ClinDoc, CPOE, ASAP or Lumens
Working knowledge of Microsoft Office Suite
Excellent written and verbal communication skills
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Degree preferred.
IT experience plus Clinical or Operational experience

Responsibilities

Supports system applications, primarily Epic ClinDoc and CPOE.
Builds system components, testing, implementation support and maintenance of assigned system applications.
Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
Analyzes/reviews and tests each product release and communicates needed changes to operations.
Documents and follows system change control procedures for the system.
Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices.
Identifies best practices and implements opportunities for standardization.
Prepares activity and other reports as necessary.
Provides guidance and mentoring to more junior analysts.
Attains necessary certifications, as applicable, in a timely manner according to policy.
Provides On-Call support for application.