Senior Clinic Manager

New York University•New York, NY

32d

About The Position

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Requirements

Bachelor's degree
4-5 years' experience managing office and/or clinical activities or equivalent combination
Experience managing staff
Experience conducting audits
Excellent interpersonal, communication, analytical, and customer service skills
Ability to train staff in use of customer service techniques
Ability to conduct audits to ensure data integrity
Ability to respond to a variety of demands in a fast-paced environment
Knowledge of standard office software

Nice To Haves

Experience in a large dental clinic operation
Knowledge of electronic health records and/or AxiUm software
Familiarity with Article 28 and related health protocols

Responsibilities

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry
Ensure patient records are completed
Ensure encounter forms are tracked for billing
Ensure fees are collected
Develop new office guidelines and procedures
Ensure patient care is delivered in a timely and appropriate manner
Consult with dental students, post-graduate residents and faculty to resolve patient problems
Authorize special payment arrangements and approve discounts
Supervise staff and administer budgets
Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data