Senior Clinic Director- Phase I CRU, Remote US and Canada

Fortrea•Daytona Beach, FL

6d•Remote

About The Position

Responsible for managing, administering, and organizing local site operations for a Clinical Pharmacology unit, potentially across multiple sites. Accountable for overall site performance, achievement of defined metrics, and meeting sponsor needs. Serves as a lead member of the site leadership team and represents the interests of all sites. Ensures efficient use of allocated human and physical resources, partners on improvement initiatives, and works with other Clinic Directors and Operations Directors to implement consistent operating practices across sites. The role leads commercial and client-partnership activities, including developing assigned client relationships, supporting business development and proposal work, planning for client work pipelines, and identifying partnership growth opportunities. It provides leadership across complex global environments, coordinates operational governance and executive committee meetings, represents the client voice within Fortrea, and works with therapeutic area leadership to deliver projects to quality, timeline, budget, and contractual expectations. The position also oversees client-specific training and process-improvement efforts. Travel is expected 20–30% of the time, including overnight travel, with variation according to business needs. The role may involve handling biologically hazardous and radiolabeled materials under applicable safety procedures and requires meeting relevant occupational-health, immunization, and screening requirements.

Requirements

Bachelor of Science in a medical, science, or related field, or 10 years of relevant experience in lieu of educational requirements; Fortrea may consider equivalent relevant experience.
10 to 12 years of progressive, proven leadership experience in a related business environment.
Knowledge of clinical research.
Creativity and resilience in applying processes and approaches to work, and comfort working in a complex environment.
A successful record of meeting commitments and driving change through collaboration and emphasis on team achievement.
Ability to meet the role’s essential visual and auditory demands, including color differentiation where required, with or without reasonable accommodation.
Ability to operate a computer and other necessary equipment for up to six hours per day, with or without reasonable accommodation.
Ability to maintain and change position as necessary to perform assigned duties for up to six hours per day, with or without reasonable accommodation.
Ability to work overtime and/or weekends based on business needs.
Ability to communicate effectively in English, verbally and in writing.
Ability to travel 20–30% of the time; overnight travel is expected and travel varies with business needs.
Must meet applicable occupational-health, immunization, and screening requirements based on job duties and workplace exposures.

Nice To Haves

Master's degree or MBA.
Experience managing multiple sites.
At least three years of clinical research experience.
Six Sigma training.

Responsibilities

Manage, administer, and organize Clinical Pharmacology site operations, potentially across multiple sites.
Oversee site performance, defined metric goals, sponsor needs, and efficient use of human and physical resources.
Partner on improvement initiatives and coordinate with Clinic Directors and Operations Directors to promote consistent operating practices across sites.
Understand industry, market, and client needs; present Fortrea capabilities and lead growth within assigned clients.
Own assigned client relationships, expectations, and satisfaction, and serve as the internal subject matter expert for those clients.
Work with business development and other Fortrea units on end-to-end business development strategies, including RFI/RFP responses, proposals, bid-defense preparation, and presentations.
Establish new partner relationships and develop opportunities that support partnership growth.
Support Fortrea capability and visibility through publications and conference, meeting, and webinar presentations.
Work with clients to plan proactively for their pipeline of work and partner with business development to achieve client sales margins.
Work with therapeutic area leadership to define and implement strategic initiatives and integrated opportunities that grow client partnerships.
Promote consistent quality, standards, policies, processes, and practices across client projects.
Work with the client Alliance Lead to uphold partnership commitments, charter, mission, and goals; represent the partnership and deliver client feedback within Fortrea.
Build a sustainable and scalable alliance-management client model; set expectations, coach and mentor, communicate consistently, and foster continuous learning.
Lead and present at operational governance meetings and facilitate executive committee meetings, including agenda agreement, preparation, and follow-up actions.
Conduct timely NPS surveys and maintain lessons-learned initiatives to support client satisfaction and partnership improvement.
Lead and coordinate activities across Fortrea divisions that contribute to partnership success.
Work with assigned therapeutic area leadership to meet client quality, timeline, and budget expectations and ensure appropriate project resourcing.
Maintain a cost performance index of at least 1.0 across the assigned client portfolio.
Develop client-specific training and ensure appropriate delivery, including obligations set out in MSAs or other agreements.
Ensure client-specific process-improvement efforts are undertaken to maximize portfolio efficiency.
Perform other duties as needed or assigned.
Travel approximately 20–30% of the time, including overnight travel, for management, cross-site support, or training needs.
Follow applicable safety procedures when handling biologically hazardous and radiolabeled materials and meet relevant occupational-health, immunization, and screening requirements.