Senior Client Solutions Specialist

Gi Group Holding

1d • $0 - $40,000 • Remote

About The Position

Tack TMI is a specialist learning and development consultancy that helps organisations improve sales performance, customer experience and leadership capability. We partner with clients to design and deliver practical, results-focused training and coaching - supporting people to build the skills and behaviours that drive measurable business impact. We’re looking for a Client Solutions Specialist to join Gi Group supporting Tack TMI Apprenticeships. This is a strategically important role focused on growing apprenticeship pipelines, building partner relationships, and increasing market awareness of our programmes. You’ll be passionate about apprenticeships, confident engaging stakeholders, and commercially minded - able to create opportunities with both existing accounts and new customers.

Requirements

• Experience in apprenticeships / work-based learning / related programmes, including compliance and employer relationship management
• Strong knowledge of the Apprenticeship Levy
• Account management experience and confidence using CRM systems
• Experience working with employers on skills projects or within a target-driven, client-facing environment
• Highly organised; able to manage multiple projects and stakeholders under deadlines
• Knowledge/experience of OFSTED requirements
• Excellent interpersonal skills; able to influence and negotiate with senior stakeholders
• Comfortable working with construction industry professionals, including SME and large contracting organisations
• Strong communication, organisation and relationship-building skills

Responsibilities

• Building pipeline and winning new business in a high performing team.
• Grow partner accounts by segmenting customers, increasing engagement.
• Make sure apprenticeships are employer-led, compliant and meet stakeholder needs; support planning, delivery and monitoring.
• Deliver the apprenticeship sales plan: attend events, share market insights, write proposals/bids and support contract negotiations.
• Keep execution tight: update HubSpot, follow up marketing leads, run attraction campaigns and support effective selection to improve applicant success.
• Communicate clearly with stakeholders, stay up to date on apprenticeship rules and systems, and complete other reasonable tasks as needed.

Benefits

• Competitive salary, uncapped commission and performance incentives.
• Award-winning benefits package
• Structured training and development with clear progression opportunities.
• Supportive, collaborative team environment and modern systems and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed