Senior Client Solutions Manager 9 Month FTC - Influencer Marketing (Remote - US, EST hours)

Kyra • US, US

12d • $100,000 - $110,000 • Remote

About The Position

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

This role is a 9-month fixed-term contract (FTC) for a Senior Client Solutions Manager focused on Influencer Marketing, operating remotely within US EST hours.

Requirements

• 4–6+ years in influencer or creator marketing.
• Strong hands-on campaign experience, with fluency in Meta and TikTok.
• Clear track record of account growth and retention, supported by numbers.
• Experience measured against revenue, retention, or NRR KPIs.
• Leadership experience (running 1:1s, managing workload, supporting team performance).
• AI-native: ability to integrate AI tools into daily work for faster execution, better insight, and smarter workflows.
• Commercially sharp, operationally reliable, and able to speak confidently about revenue impact.
• Ability to build trust, have direct conversations, and do not avoid hard conversations.
• Ability to work independently without constant direction.

Nice To Haves

• Beauty experience is a plus.

Responsibilities

• Manage a portfolio of brand accounts, focusing on client retention and growth.
• Ensure clean campaign delivery and operational efficiency through systems and technology.
• Act as a liaison between Sales, Strategy, Campaigns, Paid, and Product teams.
• Proactively identify and resolve issues related to performance, scope, relationships, or margin.
• Own client relationships across various campaign types (launches, seasonal, always-on).
• Translate data into actionable plans and present performance against KPIs.
• Manage timelines, scopes, budgets, and execution for seeding, paid, and integrated campaigns.
• Ensure campaigns are on-brand, on-time, and within margin.
• Manage renewal timelines and identify upsell opportunities to drive Net Revenue Retention.
• Forecast performance, optimize mid-campaign, and apply learnings to future programs.
• Maintain clean tracking, monitor team capacity, and improve inefficient processes.
• Ensure client feedback is captured and addressed.

Benefits

• Remote-first team flexibility.
• 25 days PTO + bank holidays.
• 4 company-wide days off (Kyra Days).
• 3 wellness days.
• Paid sick leave.
• Annual Learning & Development budget.
• Annual bonus scheme.
• Healthcare coverage for US-based team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed