Senior Client Services Associate

California Wealth TransitionsSan Diego, CA
$70,000 - $85,000

About The Position

We are seeking an experienced Senior Client Service Associate to support our growing client base and deliver an exceptional service experience. This role will act as a senior point of contact for clients, oversee account operations, support advisors, and mentor junior team members.

Requirements

  • 5+ years of client service experience in financial services or wealth management
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication
  • Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Experience with CRM and custodial platforms preferred
  • Bachelor’s degree preferred

Responsibilities

  • Manage day-to-day client service activities and account administration
  • Respond promptly to client inquiries and resolve issues professionally
  • Process account openings, transfers, and maintenance requests
  • Coordinate client meetings and prepare supporting documentation
  • Maintain accurate CRM records and ensure compliance standards
  • Partner with advisors and operations teams to support client needs
  • Assist in onboarding and training junior staff
  • Contribute to operational improvements and workflow efficiency

Benefits

  • Competitive salary
  • Bonus opportunities
  • Health, dental, and vision insurance
  • 401(k)
  • Paid time off
  • Professional development opportunities
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