Senior Associate, Client Services

Noble People•New York, NY

8d•$115,000 - $145,000

About The Position

We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren’t media. Media that isn’t boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization – but with a lens that respects creativity and without the nonsense that comes along with most media agencies. We are passionate, transparent, and values-driven. We strip out the old rules, find smarter ways to make an impact, and take a modern, innovative approach to media – always through a creative lens. Role Summary The Senior Associate supports Client Leads by owning internal account coordination, operational workflows, and execution support across active client accounts. This role serves as a central point of coordination between client teams, product, media, and finance, helping ensure campaigns and account operations run smoothly, on time, and with high attention to detail. This position is coordination-focused and execution-oriented. While it does not own client strategy or account growth, it plays a critical role in enabling Client Leads to focus on higher-level planning, relationships, and outcomes.

Requirements

Bachelor’s degree in a related field (marketing, advertising, communications, business, or similar) required
2–4 years of experience in account coordination, client services, or agency operations
Experience working in a marketing, media, or planning agency environment preferred
Strong organizational skills with the ability to manage multiple timelines and stakeholders
Comfort working with financial documents, scopes, and internal tracking systems
Familiarity with project management tools, spreadsheets, and reporting workflows
Clear written and verbal communication skills, particularly in client-facing and internal contexts
Detail-oriented mindset with an understanding that accuracy impacts client delivery

Responsibilities

Support day-to-day client communications by assisting with meeting follow-ups, status updates, and documentation
Help prepare client-ready materials including agendas, recap emails, decks, and reports
Coordinate logistics for client meetings and internal prep sessions
Track campaign and project timelines across media, product, and creative teams
Follow up on deliverables, assets, and dependencies to ensure deadlines are met
Support campaign execution by coordinating trafficking, data inputs, and internal handoffs
Maintain clear documentation of project status, risks, and next steps
Prepare, review, and route client invoices for approval
Support scope documentation and assist with scope updates or change tracking
Build and maintain WBS documents, workback schedules, and revenue tracking in collaboration with product and finance teams
Generate routine reports and summaries for both internal and client use
Assist with basic industry, competitive, or account research as needed to support client conversations
Maintain accurate account documentation, trackers, and internal records
Participate in regular check-ins with Client Leads to provide updates on task progress and risks
Flag issues, gaps, or delays early to ensure accountability and quality
Follow established processes while helping surface opportunities to improve workflows and coordination
Other duties as assigned