Senior Client Service Representative - Business Insurance

Marsh McLennan•Dayton, OH

2d•$40,230 - $74,865•Hybrid

About The Position

As a Senior Client Service Representative, your primary focus is providing exceptional client service. You will oversee insurance programs, manage transactions, update client information, and negotiate coverage terms. Collaborating closely with the account servicing team, you will also address inquiries, maintain data integrity and interpret complex documents.

Requirements

2+ years’ experience in commercial Property & Casualty insurance at an agency or related company
Excellent written and verbal communication skills to effectively service customers
Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
Detail orientation and handling a wide variety of tasks
Interpreting documents, such as insurance policies, applications and proposals.
Proficiency with Excel Spreadsheets, Word Documents, and learning Agency Management Systems
Ability to work on a fast paced, high-energy team while maintaining a positive attitude

Nice To Haves

Property & Casualty license preferred, or the ability to obtain upon hire
BS/BA in Business, Insurance or related field

Responsibilities

Oversee insurance programs
Manage transactions
Update client information
Negotiate coverage terms
Address inquiries
Maintain data integrity
Interpret complex documents

Benefits

Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office, based on your discretion and schedule
Start with 20 days of paid time off
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
All the nitro cold brew coffee and sparkling water you can drink
A company-wide mentality that you can never appreciate your co-workers too much
health and welfare benefits
tuition assistance
401K savings and other retirement programs
employee assistance programs