About The Position

Join a purpose-driven, winning team committed to results in an inclusive and high-performing culture. Be part of a team that delivers excellent, responsive, and proactive service to commercial clients in the areas of accounts, operating services, credit, lending, and deposits. The Senior Client Relationship Manager (Sr. CRM) contributes to the overall success of the Commercial Bank in Canada, ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives.

Requirements

  • A post-secondary diploma/degree in business or economics or work equivalency.
  • Demonstrated success in a business development role, especially with respect to new client acquisitions, within a career length of two to five years.
  • A strong knowledge of the commercial banking marketplace in Canada and a detailed knowledge of the assigned market area’s key industries and competitive positioning.
  • Strong interpersonal and negotiation skills.
  • A champion around the customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Displayed a strong business development background and have a track record of achieving growth targets.
  • Extremely strong organizational skills that can handle the stress involved in a fast-paced role that will pull you in many directions and be able to constantly reprioritize throughout the day, many of which present problems or opportunities which must be handled immediately.

Responsibilities

  • Manage financial statement analysis and the ability to manage credit needs for deals of moderate to higher complexity.
  • Have a strong knowledge of the Bank’s commercial lending and deposit products and services, and customer profitability model, in order to provide integrated financial solutions.
  • Be responsible for identifying prospects in target markets, developing proposed sales pipelines, conducting prospect sales calls and qualifying opportunities based on client information and a high level of due diligence.
  • Manage a customer portfolio of moderate to higher complexity, with business development activities that targets clients with credit authorizations between $5MM to $25MM and annual sales between $15MM to $75MM.
  • Be responsible for analysis and completion of credit applications with dedicated support from a Client Service Associate.

Benefits

  • Opportunity to take ownership around your activities and behaviours within a growing successful commercial team.
  • Be the champion on a high-performance environment and contribute to an inclusive work environment.
  • Grow your responsibilities to ensuring effective relationship management, conducting sales planning and fulfilling the execution of service for an existing client base.
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