Senior Client Relationship Management

Mercer•Portland, OR

7d•$151,000 - $302,500•Hybrid

About The Position

We are seeking a talented individual to join our Region Market Development team and manage a portfolio of large/jumbo client accounts at Marsh People and Investment. This role will be based in our Seattle office. You will play a critical role in establishing trusted advisor relationships with our Pacific Northwest clients, working with top tier consulting talent across Marsh Practices and driving revenue growth. This is a hybrid role that has a requirement of working at least three days a week in the office or at clients.

Requirements

Bachelor's degree
10+ years of experience in a consulting environment, with demonstrated success in client management.
Strong project management, financial acumen, and communication skills.
Ability to understand and respond to client business needs, priorities, and industry dynamics.
Experience consulting or selling Health & Welfare, Investment & Retirement, or Workforce Rewards solutions to large corporate or institutional clients.

Nice To Haves

Experience engaging with senior executives across HR, Finance, and IT sectors.
Proven ability to build and expand senior stakeholder relationships.
Strong business acumen and a proactive approach to problem-solving and solution architecture.

Responsibilities

Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring strong client satisfaction and resolving escalated issues effectively.
Drive revenue growth by building trusted relationships with key internal and external stakeholders and identifying new business opportunities.
Maintain disciplined business development tracking, including lead management, activity follow-up, and pipeline progress, driving teams toward success.
Partner across Marsh teams and business lines to develop tailored solutions that address client needs.
Collaborate with Marsh consultants and thought leaders to develop strategic growth plans and engage senior leaders at client and prospect organizations.
Thrive and be motivated by an environment that embraces AI and technology-enabled tools.