Senior Client Partner Account Manager

Tinuiti • New York City, NY

2d • $90,000 - $115,000 • Remote

About The Position

The Senior Client Partner Account Manager fosters strong, transparent client relationships and provides regular updates on project status, issues, and resolutions. The role uses knowledge of clients’ businesses, industry trends, and KPIs to provide strategic guidance and impactful solutions, and leads client budget and forecasting work to help use budgets efficiently and ensure accurate billing for media spend and fees.

The position develops an understanding of each client’s industry, challenges, and goals to tailor strategies that produce measurable results. It collaborates with Tinuiti’s internal teams, serves as a key point of contact for client communications, addresses concerns, and educates clients so they can understand and communicate strategic decisions. The role also applies knowledge of market developments, emerging trends, best practices, and multiple digital channels—including SEM, SEO, CRO, Social, Shopping, and Display—to connect recommendations to clients’ business goals.

The hiring salary range is $90,000–$115,000. The role is also eligible for an incentive pay program that includes a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Tinuiti is a fully remote workplace. Benefits include unlimited PTO, 20 paid holidays, healthcare coverage, retirement contribution matching, wellness and other perks, parental leave, and learning and development resources.

Requirements

• 5–7 years of experience in Client Partner roles, with a proven track record of executing successful campaigns.
• Expertise in multiple digital platforms and how they work together.
• Knowledge of Google Analytics.
• Experience with project management tools.
• Experience with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.
• Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
• Advanced computer skills, including Microsoft Excel and PowerPoint.
• Ability to multitask, prioritize, and manage time effectively across clients, partner relationships, and internal initiatives.
• Excellent communication and interpersonal skills, with the ability to work effectively with internal and external teams.

Responsibilities

• Foster transparent client relationships and provide regular updates on project status, issues, and resolutions.
• Use understanding of clients’ businesses, industry trends, and KPIs to provide strategic guidance and impactful solutions.
• Lead development of client budgets and forecasts, use data to support efficient budget use, and ensure correct billing for media spend and fees.
• Understand clients’ industries, business challenges, and goals to tailor strategies that drive measurable results.
• Collaborate with internal teams on client project outcomes and strategic initiatives.
• Serve as a point of contact for client communications and provide timely updates on project progress and outcomes.
• Address client concerns and resolve issues promptly to maintain client satisfaction.
• Educate clients about strategic directions and decisions, supporting their confidence in Tinuiti’s expertise.
• Apply knowledge of market developments, emerging trends, and industry best practices to client strategies and recommendations.
• Use knowledge of multiple digital channels to develop strategic plans tied to client business goals.

Benefits

• Unlimited paid time off.
• 20 paid holidays.
• Fully remote work environment and flexibility to take time off.
• Medical, dental, and vision insurance.
• Life and disability coverage.
• Flexible spending accounts.
• Retirement plan contributions matched up to 4% at 100%.
• Fringe and Forma perks and wellness benefits.
• Unlimited telemedicine and teletherapy at no cost.
• Thankful giving.
• Paid parental leave: 16 weeks at 100% pay for birthing parents and 12 weeks for partners after the birth or adoption of a child.
• On-demand learning.
• Mentorship program.
• Leadership and management development programs and resources.
• Monthly variable revenue payment opportunity and discretionary annual performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed