Senior Client Manager
About The Position
The Sales function is a core driver of growth at NIQ Brandbank, responsible for acquiring new customers, expanding existing partnerships, and maximizing revenue across Brandbank and/or Etilize solutions. The Sales team is a key, customer‑facing organization focused on building strong commercial relationships, understanding customer needs, and positioning our solutions to deliver measurable business value. This is a commission-based selling role that offers a base compensation in addition to a sales-based incentive tied to annual revenue generation vs. target. This is a remote position for anyone currently living in the Unites States.
Requirements
- Ability to listen to and interpret client requirements and translate to solutions.
- Minimum 5 years of B2B sales or commercial account management experience.
- Solid understanding of ecommerce and how content enables ecommerce.
- Consistent achievement of sales KPIs, including quota attainment and pipeline performance.
- Experience in working with a diverse global team.
- Proven ability to develop scalable approaches client requirement.
- Demonstrated YoY revenue growth and positive customer sentiment trends.
- Bachelor’s degree or equivalent experience.
- Experience with Salesforce (CRMs), MS Office tools, client search tools (Zoom, Sales Navigator).
Responsibilities
- Own revenue outcomes for assigned accounts and prospects including new business, upsell, and cross‑sell opportunities.
- Conduct strategic business reviews and sales presentations; align with customer goals, solutions, and commercial timelines.
- Lead the full sales cycle, including discovery, requirements gathering, product demos, proposal development, and contract negotiation.
- Partner with CSMs and technical teams to ensure smooth handover and rapid time‑to‑value after deal closure.
- Ensure continued client satisfaction as measured by NPS scores and revenue growth.
- Maintain accurate sales forecasting, pipeline hygiene, and activity reporting within Salesforce.
- Identify risks or non-renewal signals early and collaborate with CSM’s, Product, and Management to protect revenue.
- Stay informed on product updates, taxonomy improvements, and automation initiatives to strengthen sales positioning. Be able to present and sell entire division portfolio
- Be a company evangelist and able to present high-level company solutions and goals
- Manage escalations professionally and deliver clear, executive‑ready communication as required.
Benefits
- Flexible working environment
- Comprehensive health insurance
- Industry-leading parental leave
- Life insurance
- Education support
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
