Senior Client Executive

ImagenetLLC • Tampa, FL

1d • Remote

About The Position

The Senior Client Executive will play a key role in maintaining and growing client relationships while achieving revenue targets. The candidate should excel in client engagement, contract renewals, and strategy development, demonstrating strong client management proficiency. Experience in ImageNet's core services, particularly within the healthcare BPO space, is highly desirable. The ideal candidate is a hands-on leader who is comfortable in a fast-paced environment and is eager to shape the future of the sales operations function.

Requirements

• Minimum of 5 years of experience in account management with demonstrated success in meeting revenue quotas.
• Proficiency in Salesforce and Microsoft Office Suite is required.
• Proven ability to manage multiple priorities in a dynamic environment.
• Strong organizational and time management skills, with a focus on meeting deadlines.
• Strong interpersonal, analytical, and problem-solving skills
• High EQ and IQ: Ability to manage relationships, navigate complex dynamics, and interact effectively with senior leadership.
• Proactive, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal, with the ability to present to executive-level stakeholders.

Nice To Haves

• Experience in the healthcare BPO industry, particularly in claims adjudication, document management, or contact center solutions, is preferred.
• Travel required as needed.

Responsibilities

• Achieving assigned revenue and growth quotas through upselling and cross-selling Imagenet’s services.
• Developing and implementing tailored client growth strategies, collaborating with the marketing and operations teams.
• Maintaining and nurturing relationships with key client stakeholders to ensure satisfaction and retention.
• Conducting regular business reviews to align services with client needs and explore growth opportunities.
• Leading contract renewal negotiations in collaboration with cross-functional teams to secure client loyalty.
• Developing and managing Statements of Work (SOW) for new and ongoing client engagements.
• Partnering with operations, product teams, and other internal stakeholders to ensure client success.
• Facilitating smooth onboarding processes for new clients, aligning with organizational goals.

Benefits

• Competitive salary base, commensurate with experience & commission
• Comprehensive benefits package, including health, dental, vision, and retirement plans.
• Collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed