Client Executive

Gallagher • Boca Raton, FL

2h • Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

At Gallagher, we’re looking for a Client Executive to join our team. This role is all about building strong relationships with clients and delivering exceptional service. You’ll work with a supportive team that values collaboration and innovation. If you’re passionate about helping clients and making a real impact, this could be the perfect opportunity for you.

Requirements

• Bachelor's degree with 5+ years client service and/or claims management experience OR High School degree/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing as required.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.

Nice To Haves

• Insurance knowledge.
• Solid financial acumen
• A knack for building relationships and understanding client needs.
• The ability to explain complex insurance concepts in simple terms.
• A proactive approach to problem-solving and identifying opportunities.
• Strong organizational skills to manage multiple accounts effectively.
• A commitment to delivering high-quality service every day.
• Must be able to build collaborative and mutually meaningful relationships with internal and external clients,
• Able to facilitate and/or lead group meetings with internal and external clients
• Effectively manage/balance multiple and sometimes competing priorities.
• Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide day-to-day account management and support.
• Identify opportunities to enhance client coverage and reduce risks.
• Collaborate with colleagues to deliver seamless service.
• Drive client retention and satisfaction through exceptional care.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level