Senior Client Associate

Gallagher • Atlanta, GA

7h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

At Gallagher, we’re looking for a Senior Client Associate to join our team. This role is all about delivering exceptional service to our clients and supporting our branch operations. You’ll be part of a collaborative environment where your contributions directly impact client satisfaction and retention. If you’re someone who thrives on organization, enjoys working with people, and wants to make a difference, this could be the perfect role for you.

Requirements

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Appropriate licensing as required.

Nice To Haves

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.
• A knack for organization and attention to detail.
• The ability to create clear and accurate documents using various systems.
• A collaborative mindset to work effectively with team members.
• A commitment to meeting deadlines and maintaining high productivity.
• A passion for delivering excellent client service.
• Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.

Responsibilities

• Be at the heart of our client service operations.
• Assist with branch workflows, create essential documents like certificates and reports, and ensure everything runs smoothly.
• Help the team deliver the outstanding service Gallagher is known for by supporting our production team and adhering to our high standards.
• Your work will directly contribute to building strong client relationships and achieving our business goals.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED