Senior Client Associate / Office Manager

Bank Vontobel • Miami, FL

6d • Onsite

About The Position

For our legal entity Vontobel Swiss Financial Advisers (Vontobel SFA), a US licensed Registered Investment Adviser (RIA), we are looking for a Client Associate / Office Manager who will join our Miami branch and support the team. This role involves taking ownership and supporting the management of a client portfolio, prioritizing client needs. The position also requires serving as the single point of contact for all facility management-related topics, ensuring smooth operations and addressing any issues promptly, along with providing hands-on support for facility-related tasks.

Requirements

• Previous experience in a similar position within the banking industry.
• Fluency in English and effective communication skills.
• A strong team-player and a strong interest for a high-level client service.
• Good understanding of financial products and markets.
• Excellent IT skills (software tools, MS office).

Nice To Haves

• Additional languages would be an advantage.

Responsibilities

• Support the management of a client portfolio, putting the client’s needs in first place.
• Be the go-to expert when it comes to the administration of the client’s accounts (openings, closings, cash managements, transfers, stock exchange orders and control of executions, fiduciary deposit renews, etc.).
• Use keen foresight in anticipating new risks through the accurate monitoring of risk and compliance indicators.
• Guide the relationship managers in KYC related matters.
• Support relationship managers in the organization of client meetings and in the preparation of investment proposals.
• Serve as the single point of contact for all facility management-related topics, ensuring smooth operations and addressing any issues promptly.
• Provide hands-on support for facility-related tasks, including minor repairs, furniture assembly, and equipment setup.
• Collaborate with internal teams and external vendors to manage office renovations, general cleaning topics, or reconfigurations.

Benefits

• Top Miami location
• All the latest technology to help you excel and advance.
• Agile environment in how we think, the way we work and our trust for each other.
• Flat hierarchy with collaboration on all levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed