Senior Client Advisor - Boca

Dolce & Gabbana S.r.l. • Boca Raton, FL

3d

About The Position

Dolce & Gabbana is hiring a Senior Client Advisor for its Boca boutique. The role helps drive store performance through strong individual sales results and elevated client engagement. As a reference point on the sales floor, the Senior Client Advisor leads by example, creates memorable client experiences, achieves individual sales and key performance indicators, and supports the store’s day-to-day operations. The position calls for strong product expertise, passion for fashion culture, and the ability to build authentic client relationships while upholding the Brand’s values, image, and standards of excellence.

Requirements

• Proven experience delivering elevated, client-centric service in luxury fashion, accessories, or premium hospitality, with a strong record of sales performance.
• Ability to lead by example on the sales floor through exceptional client engagement, professionalism, and high personal standards.
• Passion for fashion culture, a refined sense of personal style, and the ability to create personalized looks.
• Strong business mindset and an entrepreneurial, results-driven approach to building and growing a client book.
• Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth.

Responsibilities

• Lead by example on the sales floor through exceptional individual sales performance and client engagement.
• Support onboarding for new Client Advisors and contribute to team members’ ongoing development by sharing best practices and product expertise.
• Contribute to a positive, collaborative work environment through professionalism and teamwork.
• Deliver outstanding, elevated client and after-sale service.
• Connect and reconnect with clients, identify their needs, and anticipate future requests.
• Cultivate a robust client portfolio to support proactive and growing business.
• Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture.
• Build transparent and genuine client relationships that create unique, lasting connections.
• Communicate professionally and authentically with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support front- and back-of-house teams and contribute to overall team spirit.
• Uphold company policies and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed