Senior Client Accounting Manager - UK Clients

Remote Professionals

5d•$35,000•Remote

About The Position

Remote Professionals is a UK-based accounting and outsourcing firm that provides a dedicated remote accounting and bookkeeping management service to UK & Irish professional services firms. We are looking for an experienced and client-focused Senior Client Accounting Manager to manage a portfolio of UK accounting clients and coordinate the delivery of high-quality accounting and bookkeeping services. You will be the main point of contact for your assigned clients, ensuring deadlines are met, queries are resolved promptly, and services are delivered accurately and efficiently. The role also involves reviewing financial work, coordinating team workloads, supporting client onboarding, and identifying opportunities to improve service delivery.

Requirements

A diploma or degree in Accounting, Finance, Business, or a related field.
At least 3–5 years of experience in accounting, bookkeeping, client services, or account management within an accounting practice.
Experience managing multiple client portfolios and deadlines.
Experience coordinating accountants, bookkeepers, or outsourced finance teams.
Experience reviewing bookkeeping, VAT, payroll, management accounts, or year-end accounts.
Good knowledge of bookkeeping, VAT, payroll, management accounts, and annual financial statements.
Familiarity with accounting software such as Xero, QuickBooks, Sage, or CaseWare.
Proficiency in Microsoft Excel, Word, Outlook, and Teams.
Strong client relationship and communication skills.
Excellent organisation and time-management skills.
High attention to detail.
Strong problem-solving ability.
The ability to manage multiple priorities and deadlines.
Confidence coordinating remote teams.
A professional, proactive, and service-focused approach.

Nice To Haves

A professional accounting qualification such as SAICA, SAIPA, ACCA, ACA, CIMA, or equivalent.
Experience working with UK accounting firms or UK clients.
Experience using Salesforce or another CRM system.

Responsibilities

Manage a portfolio of UK accounting clients and act as the primary point of contact.
Build and maintain strong, professional client relationships, conducting regular meetings and providing updates.
Respond promptly to client queries and escalate complex matters.
Monitor client satisfaction, retention, risks, and service opportunities.
Maintain accurate client activity records in Salesforce or a similar CRM system.
Coordinate the delivery of bookkeeping, VAT, payroll, management accounts, year-end accounts, and audit support services.
Review completed work to ensure it meets company quality standards and client requirements.
Provide feedback and corrections to team members to minimize errors and rework.
Ensure all client deadlines and service-level expectations are achieved.
Allocate work according to team capacity, priorities, and deadlines.
Monitor progress across assigned client portfolios and track project budgets.
Identify delivery bottlenecks and take corrective action.
Coordinate effectively between clients, accounting teams, and internal departments.
Communicate changes in client priorities and deadlines to relevant team members.
Maintain regular communication with accountants and bookkeepers.
Conduct weekly team and workflow meetings.
Monitor productivity, workload, and service delivery.
Provide coaching, support, and constructive feedback to team members.
Assist team members with accounting, bookkeeping, software, and client-related queries.
Escalate technical, operational, or performance concerns when required.
Coordinate the onboarding of new clients, developing plans and documenting processes.
Ensure a smooth transition into ongoing service delivery and monitor onboarding progress.
Maintain accurate standard operating procedures, training resources, and client documentation.
Ensure client work complies with applicable accounting standards, tax legislation, VAT requirements, payroll regulations, and internal procedures.
Stay informed about relevant regulatory and technical developments.
Identify inefficiencies and recommend improvements to enhance productivity, turnaround times, and client experience.
Support automation and workflow standardization initiatives.
Review team timesheets and Lists of Duties for assigned clients.
Reconcile hours worked against budgeted hours.
Ensure completed work is accurately recorded before month-end.
Update billing information and validate billable hours.
Prepare notes covering additional work, write-offs, credited hours, scope changes, and other billing adjustments.
Ensure client-facing reports and billing documentation are accurate and issued on time.