Senior Client Account Manager, Global Strategic Accounts (Tech/AI)

Reddit•San Francisco, CA

2d•$135,100 - $189,200•Onsite

About The Position

Reddit is seeking a Senior Client Account Manager to join its Global Strategic Accounts team. This specialized group within Global Large Customer Sales manages Reddit's most significant global advertising partners end-to-end. The role involves leading joint business planning, global strategy, and cross-regional execution. The Senior Client Account Manager will collaborate closely with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the Reddit platform. This role requires the individual to be based in person in San Francisco or New York.

Requirements

8+ years of experience in advertising sales and account management, global client experience is a plus
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Proficiency in Excel preferred
BA / BS degree or equivalent work experience

Nice To Haves

global client experience is a plus

Responsibilities

Collaborate closely with Client Partners to meet and exceed clients’ marketing goals
Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
Run end-to-end global account operations: revenue delivery, complex media strategy, multi-market optimizations, troubleshooting, and structured upsell on a global book
Turn campaign performance and tests across markets into global playbooks and measurement frameworks, feeding back into Product, Marketing Sciences, and Client Partners
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Global clients, to drive year-on-year Reddit revenue growth
Educate brands and media agencies, effectively communicate value proposition and best practices
Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively and continually identify areas of improvement
Mentor and train other team members.