Senior Claims Specialist - General Liability (Remote)

Berkley•Lawrenceville, GA

1d•Remote

About The Position

The Senior Claims Specialist is responsible for the quality handling, investigation, evaluation, negotiation, and resolution of commercial general liability claims, ranging from fast-track to litigated matters. This position manages claims involving coverage issues, minor to severe injuries and property damage, contractual liability exposures, and other moderately complex to complex matters requiring specialized claim handling. The role is expected to provide exceptional customer service while achieving timely resolution and maintaining effective expense management.

Requirements

3-5 years’ casualty claim experience preferred
Excellent interpersonal, communication, organizational and presentation skills
Computer proficiency, working knowledge of Microsoft Office products
Knowledge of tort and contract law and experience in auditing/reviewing casualty claim files
Independent adjusters licenses for states of: AL, GA, MS, NC, SC & TN and/or ability to obtain licenses within 90 days of hire

Responsibilities

Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims.
Manage bodily injury claims, auto material damage claims and total loss claims process. Includes vehicle appraisal procedures, diminished value, vendor networks, subrogation demands, salvage procedures and heavy equipment appraisals.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Participate in regional round table meetings as needed.
Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
Maintain an effective dairy system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Perform other duties as assigned.