Senior Claims Specialist - Bodily Injury

Concord General Mutual Insurance Company•Auburn, NH

1d•$75,000 - $95,000

About The Position

This Senior Claims Specialist - Bodily Injury handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation, claim resolution and coverage analysis. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision.

Requirements

Associate’s or bachelor’s degree preferred
5+ years of experience adjusting third-party liability claims.
Experience handling litigated and/or multi-party claims that may involve risk transfer preferred
Ability to analyze coverage and prepare coverage position letters
Ability to meet continuing education requirements for licensing purposes
Commercial lines experience preferred
Excellent understanding and skill level of claim handling and customer service
Understanding of policy contracts, insurance laws, regulation, the legal environment, and procedures
Possess excellent oral and written communication skills via in person, on the phone, or electronically
Excellent interpersonal, negotiation, and organizational skills

Responsibilities

Investigate assigned claims, confirm coverage, and verify damages
Initiate initial claims handling
Recommend and maintain appropriate claim file reserves
Evaluate, negotiate and settle claims
Experience attending mediations and trials; prior experience in this is preferred.
Experience reviewing medical records, to evaluate causation and severity of injuries.
Experience acting as a peer leader and ability to train others
Other related duties as assigned by supervisor

Benefits

medical
vision
dental
life insurance
disability insurance
a generous paid time off program for vacation, personal, sick time, and holiday pay
parental leave
adoption assistance
fertility treatment assistance
a competitive 401(k) plan with company match
gym member/fitness class reimbursement
additional resources and programs that encourage professional growth and overall wellness