ESIS Senior Claims Representative, WC

ChubbLos Angeles, CA
$78,100 - $109,400Hybrid

About The Position

ESIS, a leader in risk management and insurance services, is seeking a skilled Senior Claims Representative to join their team. This role is responsible for investigating and managing claims in a timely, accurate, and equitable manner, in accordance with established best practices. The position is a hybrid role, requiring three days per week in the office.

Requirements

  • Workers' compensation claims handling experience
  • Ability to conduct thorough investigations
  • Skill in interviewing various parties involved in a claim
  • Proficiency in preparing detailed reports
  • Ability to set reserves within authority limits
  • Experience in reviewing claim progress and recommending solutions
  • Ability to present complex exposures for review
  • Collaboration skills for improving claims handling methods
  • Ability to obtain necessary documentation and process payments

Responsibilities

  • Conduct thorough investigations by reviewing claims and policy information to determine the extent of the policy’s obligation to the insured.
  • Contact and interview insured individuals, claimants, witnesses, healthcare providers, attorneys, law enforcement, and other relevant parties to gather necessary claim information.
  • Prepare detailed reports on investigations, settlements, claim denials, and evaluations of involved parties.
  • Set reserves within authority limits and recommend reserve adjustments to the Team Leader.
  • Regularly review claim progress with the Team Leader, identifying challenges and recommending solutions.
  • Present unusual or potentially complex exposures to the Team Leader for review.
  • Collaborate on improving claims handling methods and supporting a timely and equitable settlement process.
  • Obtain necessary documentation, including releases, proofs of loss, or compensation agreements, and process claim payments efficiently.
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