Sr Claims Examiner (TPA Oversight)

The Jonus GroupOrange, CA
Remote

About The Position

Seeking a highly skilled and experienced Senior Claims Examiner to join a growing TPA Oversight team. In this role, you will oversee Third-Party Administrator (TPA) adjusters handling a variety of casualty claims, including slip and falls, premises liability, bodily injury, New York Labor Law, and surety claims. This is an exciting opportunity to join a stable and growing organization with a unique business model and a supportive, flexible work environment.

Requirements

  • Minimum of 8 years of experience in Commercial General Liability claims handling.
  • Professional liability or employment liability experience is required.
  • Strong tenure in previous roles, demonstrating stability and commitment.
  • Experience handling claims involving bodily injury and litigation.
  • Must hold a Home State or Designated Home State adjuster license (company will assist with licensing in additional states as needed).
  • Prior experience with insurance carriers is required.
  • Proficiency in drafting coverage tenders, ROR letters, and other claim-related correspondence.
  • Strong skills in Microsoft Excel, with the ability to analyze and present data effectively.

Nice To Haves

  • Familiarity with New York Labor Law is a plus, but not required.
  • A combination of carrier and TPA experience is preferred.
  • Bachelor’s degree preferred, but not required.

Responsibilities

  • Oversee TPA adjusters managing a variety of casualty claims, ensuring compliance with company standards and best practices.
  • Review and approve coverage tenders, reservation of rights (ROR) letters, and other claim-related documentation.
  • Analyze data from TPAs and other departments, presenting findings to management in a clear and concise manner.
  • Collaborate with internal teams and external partners to ensure efficient and effective claims handling.
  • Provide guidance and support to TPA adjusters on complex claims, including those involving bodily injury and litigation.
  • Monitor and evaluate TPA performance, identifying areas for improvement and implementing corrective actions as needed.

Benefits

  • Base Salary: $95,000 - $135,000 per year (depending on experience)
  • Annual Bonus: Discretionary, averaging around 10%
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Flexible and remote work environment
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