Senior Claims Examiner
About The Position
Keenan, a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts, is part of Gallagher. The Senior Claims Examiner manages Workers' Compensation indemnity claims, helping businesses and individuals navigate complex claims while resolving issues efficiently, mitigating risks, and delivering strong client service. The role oversees complex claims, litigation management, and lien resolution; maintains accurate claim diaries and reserves; and provides timely reporting to stakeholders. It also involves collaboration with legal teams and clients and identifying subrogation opportunities. The position is remote within California, with an annual salary range of $75,000 to $105,000 based on experience and qualifications.
Requirements
- High school diploma.
- Five years of related claims experience.
- Appropriate licensure and/or certification in all states where claims are handled, or ability to obtain the required licenses or certifications under local requirements.
- Extensive knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, communicate effectively verbally and in writing, and embrace new challenges.
- Analytical skills to make decisions and resolve complex issues involved in handling losses.
- Ability to negotiate the settlement and disposition of serious claims, including interpreting related documentation.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Manage Workers' Compensation indemnity claims.
- Oversee complex claim issues, including litigation management and lien resolution.
- Maintain accurate claim diaries and update reserves.
- Provide timely reporting to key stakeholders.
- Collaborate with legal teams and identify opportunities for subrogation.
- Work with clients to maintain satisfaction.
- Prepare and attend file reviews to ensure claims are progressing effectively.
- Negotiate settlements and resolve outstanding liens.
- Monitor and guide defense attorneys to achieve optimal outcomes.
- Ensure compliance with regulatory requirements and deadlines.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
