Senior Claims Examiner

Penn Lumbermens Mut Ins Co•Philadelphia, PA

9d•$80,000 - $105,000

About The Position

Pennsylvania Lumbermens Mutual Insurance is America’s largest and oldest insurer serving the lumber and building material industries. Founded in 1895, the company provides property and casualty insurance. The Senior Claims Examiner is part of the Claims department and reports to the Litigations Claims Manager. The successful candidate facilitates, coordinates, and expedites the handling of high-severity casualty claims and controls the company’s largest exposure cases in a prompt, fair, and equitable manner. The role handles complicated litigation, supports trial preparation with attorneys, and oversees subrogation and arbitration handling. The annual salary range is $80,000–$105,000, plus company-wide bonuses. Final compensation depends on relevant experience, qualifications, and job-related skills. Eligible employees receive medical, dental, vision, and life insurance coverage; tuition reimbursement; payment of 100% of job-related licensing, courses, and institute testing; a 401(k) with up to a 6% employer match; and a company-provided 401(k) bonus of an additional 3–5%.

Requirements

10 years of experience in casualty claims.
Knowledge of MS Office.
Basic knowledge of applicable state law systems.
Strong understanding of the litigation process.
Above-average reading comprehension and math skills.
Ability to deal with a variety of personalities.
Ability to handle difficult situations, including upset policyholders, courteously and professionally.
Experience controlling expenses.
Proficient negotiation skills.
Strong oral and written communication skills.
Strong analytical skills and close attention to detail.
Strong customer service skills.

Nice To Haves

Prior supervisory experience is helpful.
College degree preferred.
Ongoing training through the Insurance Institute of America.

Responsibilities

Establish accurate reserves in a timely fashion.
Determine verification and scope of coverage.
Assist other unit members with settlement evaluations.
Handle complicated litigation and ensure trial preparation with attorneys.
Attend mediation and settlement conferences.
Analyze insurance contracts.
Communicate with the public.
Maintain appropriate diary dates on files under direct supervision.
Ensure files are proceeding toward prompt, fair, and equitable claim settlements.
Direct responsibility for supervision of all subrogation and arbitration handling.