Senior Claims Examiner, Excess/ General Liability

Venbrook•Prior Lake, SC

1d•$70,000 - $90,000

About The Position

The Claims Adjuster, Excess & General Liability is responsible for investigating, evaluating, and resolving general liability claims while monitoring and managing excess and umbrella layer exposures on behalf of OneSource Claims Management, a Venbrook Claims brand. This role is well suited for a professional with 3–5 years of liability and/or excess claims experience who is coachable, team-oriented, and eager to grow within an expanding claims organization.

Requirements

3–5 years of claims handling experience in the property and casualty insurance industry, with experience in general liability and/or excess or umbrella claims
Working knowledge of tort liability principles, coverage analysis, and claims investigation methodology
Familiarity with excess and umbrella policy structures, including trigger analysis and drop-down provisions, preferred
Experience managing litigation files and coordinating with defense counsel
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications and claims management systems
Strong analytical skills with the ability to manage a multi-jurisdictional caseload
Receptive to coaching and committed to professional growth within a collaborative team environment
Ability to function effectively in a high-paced, deadline-driven work environment
Active adjuster license required; specific state licensing requirements will vary based on clients assigned

Nice To Haves

Familiarity with excess and umbrella policy structures, including trigger analysis and drop-down provisions
Some travel may be required for depositions, mediations, or client meetings
Bachelor’s degree in Business, Risk Management, or a related field preferred; equivalent experience considered
Insurance designation (e.g., AIC, AIM, CPCU) or active pursuit of designation preferred

Responsibilities

Investigates, evaluates, and resolves general liability claims in compliance with Claim Handling Guidelines, Best Practices, and client-specific requirements.
Conducts recorded statements, reviews medical records, and analyzes liability and damages across a variety of claim types.
Monitors excess and umbrella claims files to assess coverage triggers, exposure, and reserve adequacy as underlying claims develop.
Reviews and analyzes underlying claims activity—including liability developments, defense strategy, and settlement negotiations—to determine excess layer implications.
Analyzes policy language across primary and excess layers, prepares coverage position letters, and issues reservation of rights correspondence as warranted.
Establishes and maintains accurate reserves at both the primary and excess layers in accordance with applicable guidelines and client requirements.
Manages outside defense counsel and other vendors to achieve timely, cost-effective outcomes on both expense and indemnity.
Participates in mediations, settlement conferences, and large-loss roundtables as required.
Maintains timely diary management and thorough documentation of all claim activity, coverage determinations, reserve changes, and strategic decisions.
Prepares claim status reports and large-loss summaries for carriers and clients; participates in client claim reviews as required.
Provides outstanding service to internal and external stakeholders throughout the claims process.
Participates in team training, quality review processes, and departmental initiatives that support the continued growth of the claims operation.