Senior Claims Consultant

Berkley•West Hartford, CT

3d•$145,000 - $170,000

About The Position

Berkley Management Protection, a member of W.R. Berkley Corporation, offers management liability products through the Grove℠ platform and its Trellis Management Liability Portfolio℠. The Senior Claims Consultant manages a caseload of management liability and professional liability claims of moderate complexity and severity. The role requires strategic, detail-oriented claims handling, resolving claims efficiently in accordance with company best practices and authority guidelines. The consultant conducts coverage analyses, assesses liability and exposure, establishes reserves, and participates in mediations and trials as needed. The position involves collaboration with internal teams and external stakeholders, including agents, insureds, and legal counsel, to deliver high-quality claims handling and service. It also supports underwriting with insights into risk exposure and claim trends and identifies emerging issues that may affect the organization.

Requirements

Minimum of 5 years of experience in management liability claims handling or litigation.
Direct experience with Employment Practices Liability (EPL).
Strong knowledge of insurance claims processes and the legal and regulatory environment.
Proven analytical and decision-making skills within authority limits.
Excellent written and verbal communication, negotiation, and interpersonal skills.
Ability to manage priorities, stay organized, and seek support when needed.
Detail-oriented approach and commitment to accuracy and thoroughness.
Ability to obtain and maintain required adjuster licenses within 90 days.
Collaborative, flexible, solutions-oriented team approach.

Nice To Haves

Experience as a coverage or employment attorney.
Experience handling D&O, professional liability, or Crime claims.

Responsibilities

Analyze liability and damages to establish accurate reserves aligned with potential exposure.
Evaluate complex coverage issues and draft clear, well-supported coverage position letters.
Investigate, negotiate, and resolve claims with moderate supervision from the Chief Claims Officer.
Appoint and manage outside counsel to support effective and cost-efficient claim resolution.
Make decisions within assigned authority and escalate matters when appropriate.
Oversee litigation management, including retaining counsel and approving payments within authority limits.
Maintain accurate and comprehensive documentation in compliance with internal claims handling standards.
Deliver service to internal stakeholders and external clients.
Support underwriting by providing insights into risk exposure and claim trends.
Identify emerging issues or patterns with potential broader implications for the organization.
Participate in mediations and trials as needed.