Senior Claims Adjuster, Casualty Claims, Hamilton Select

HamiltonUSA, Richmond, Virginia, Virginia
$100,000 - $110,000Hybrid

About The Position

Hamilton Select is seeking a Senior Claims Adjuster, Casualty Claims. This role can be performed remotely or based in Richmond, Virginia, or the tri-state area. The position reports to a Claims Manager in Richmond and involves directly handling casualty and/or specialty claims, including primary and excess placements. A key aspect of the role is assisting in the mentoring of future claims adjusters. Hamilton Select is the US excess and surplus lines insurer based in Richmond, Virginia, focusing on hard-to-place accounts in the small and middle-market space through a wholesale broker network.

Requirements

  • 3+ years of progressive claims handling, litigation management, or related insurance industry experience, with a demonstrated history of increasing responsibility
  • Experience working with complex coverage issues required
  • Multi-jurisdictional claims and litigation experience required
  • Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
  • Strong negotiating, analytical, written, and organizational skills
  • Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
  • Ability to prioritize and manage deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
  • Bachelor’s degree or equivalent experience, JD desirable

Nice To Haves

  • Experience handling claims in the Excess and Surplus market preferred
  • Experience handling General and Excess Casualty along with Contractors and Products preferred
  • Adjuster license and or certifications desired but not required
  • Mediation and arbitration experience preferred

Responsibilities

  • Review claims and related systems and processes
  • Understand and analyze policy language and contracts
  • Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
  • Draft disclaimers and reservation of rights letters
  • Negotiate settlements, mitigate losses, and control expenses
  • Adhere to Claims Best Practices, Key Controls, and file handling requirements
  • Maintain a high level of communication with leadership and underwriting partners
  • Ensure appropriate reports are timely prepared and disseminated
  • Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
  • Present to management, mentor new staff, and identify procedural improvements
  • Support other functional groups within the organization
  • Ensure compliance with internal corporate guidelines, processes and procedures
  • Other duties as required by management
  • Some travel, as required for trials & mediations, etc

Benefits

  • Hybrid working
  • Matching 401K plan
  • Medical, dental, vision, life, disability
  • Generous time off (including parental leave)
  • Continued support for professional development
  • Gym subsidy
  • My day (additional days leave for personal interests/wellness/charity work)
  • Competitive salary
  • Annual performance-based target bonus
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service