Senior Claims Adjuster, Casualty Claims, Hamilton Select

Hamilton•Richmond, VA

12d•Hybrid

About The Position

We are seeking a Senior Claims Adjuster, Casualty Claims for Hamilton Select. This role can be performed remotely or based in Richmond, Virginia, or the tri-state area. Reporting to a Claims Manager in Richmond, the Senior Claims Adjuster will be responsible for directly handling casualty and/or specialty claims, including primary and excess placements. Additionally, this role will involve assisting in the mentoring of future claims adjusters. Hamilton Select is our US excess and surplus lines insurer, based in Richmond, Virginia, specializing in underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network.

Requirements

3+ years of progressive claims handling, litigation management, or related insurance industry experience, with a demonstrated history of increasing responsibility
Experience working with complex coverage issues required
Multi-jurisdictional claims and litigation experience required
Bachelor’s degree or equivalent experience, JD desirable
Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
Strong negotiating, analytical, written, and organizational skills
Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
Ability to prioritize and manage deadlines
Ability to work both independently and collaboratively as part of a team
Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal

Nice To Haves

Experience handling claims in the Excess and Surplus market preferred
Experience handling General and Excess Casualty along with Contractors and Products preferred
Adjuster license and or certifications desired but not required
Mediation and arbitration experience preferred

Responsibilities

Review claims and related systems and processes
Understand and analyze policy language and contracts
Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
Draft disclaimers and reservation of rights letters
Negotiate settlements, mitigate losses, and control expenses
Adhere to Claims Best Practices, Key Controls, and file handling requirements
Maintain a high level of communication with leadership and underwriting partners
Ensure appropriate reports are timely prepared and disseminated
Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
Present to management, mentor new staff, and identify procedural improvements
Support other functional groups within the organization
Ensure compliance with internal corporate guidelines, processes and procedures
Other duties as required by management
Some travel, as required for trials & mediations, etc