Senior Claim Examiner I

AmTrust Financial Services•Dallas, TX

About The Position

We are seeking experienced professionals to join our Workers’ Compensation team as a Senior Claim Examiner. This position plays a critical role in managing workers compensation claim files and ensuring compliance with state regulations while delivering exceptional service. The Senior Claim Examiner will manage complex and high-exposure workers’ compensation claims from start to resolution. This includes investigating claims, determining compensability, setting reserves, and negotiating settlements. The role also involves serving as a resource for junior examiners and assisting with mentoring. A minimum of 5+ years of workers’ compensation claims experience and strong technical knowledge are required.

Requirements

  • MS Office experience (Work, Excel, Outlook)
  • Effective negotiation skills
  • Strong verbal and written communication skills
  • Ability to prioritize work load to meet deadlines
  • Ability to manage multiple tasks in a fast-paced environment
  • 5+ years of workers’ compensation claims experience
  • Strong technical knowledge

Responsibilities

  • Thoroughly investigating workers’ compensation claims by contacting injured workers, medical providers, and employer representatives.
  • Determining if claims are valid under applicable workers’ comp statutes.
  • Communicating with medical providers to develop and authorize appropriate treatment plans.
  • Reviewing and analyzing medical bills to confirm charges and treatment are workers’ comp injury-related and in accordance with the treatment plan.
  • Ensuring payments for medical bills and income replacement are remitted on a timely basis in accordance with applicable fee schedules and statute.
  • Answer questions regarding the status of pending claims from claimants, policyholders and medical providers.
  • Consult with attorneys regarding litigation management, settlement strategy and claim resolution.
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