Senior Claim Adjuster - Workers' Comp
About The Position
FCCI Insurance Group is seeking an experienced Senior Work Comp Claim Adjuster to provide quality, cost-efficient, and timely investigation of liability claims and exceptional customer service. The selected candidate will handle claims primarily for Florida, Pennsylvania, and other mid-Atlantic jurisdictions. This role operates with a 'One Team' approach, collaborating with Underwriting and Risk Control to meet the needs of agency partners and policyholders. Responsibilities include managing a claims inventory within departmental guidelines, adhering to best practices, procedures, and budgetary guidelines. The candidate will evaluate coverage/compensability and may conduct field investigations, focusing on quality claim handling to achieve file resolution. This position can be located at FCCI offices in Sarasota or Lake Mary, FL, Richmond, VA, or remotely within FCCI territory in Florida and the Mid-Atlantic Region.
Requirements
- Experience as a Senior Work Comp Claim Adjuster.
- Ability to handle claims primarily for Florida, Pennsylvania, and other mid-Atlantic jurisdictions.
- Ability to manage an inventory of claims within departmental guidelines.
- Ability to follow best practices and procedures.
- Ability to adhere to budgetary guidelines.
- Ability to evaluate coverage/compensability.
- Ability to complete field investigations.
- Focus on quality claim handling leading to file resolution.
- Ability to provide quality, cost-efficient, and timely investigation of liability claims.
- Ability to provide exceptional customer service.
Nice To Haves
- Insurance professional experience.
- Experience working for an excellent, multi-line company with a clear vision and strong financials.
- Experience with property & casualty lines.
- Experience working with independent insurance agents.
- Commitment to integrity and excellent service.
Responsibilities
- Manage an inventory of claims handled within departmental guidelines.
- Follow best practices and procedures.
- Adhere to budgetary guidelines.
- Evaluate coverage/compensability.
- Complete field investigations as needed.
- Focus on quality claim handling leading to file resolution.
- Provide quality, cost-efficient, and timely investigation of liability claims.
- Provide exceptional customer service.
Benefits
- Flexible Work Environment
- Paid Family Leave
- Competitive PTO & Holidays
- Recognition & Bonus Programs
- Medical, Vision, Dental & Life Insurance
- Employee Referral Bonus
- Paid Volunteer Time
- 401(k) Match & Profit-Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
