Senior CICS System Programmer

UnitedHealth Group•Eden Prairie, MN

13d•$91,700 - $163,700•Remote

About The Position

As a Senior I O Engineer specializing in CICS System Programming, you will maintain and optimize CICS environments on IBM z/OS systems. The role applies technical expertise in system integration, software maintenance, and performance tuning across multi-LPAR, Parallel Sysplex environments. You will work with cross-functional automation and application teams to implement proactive health checks, manage CICS regions, and support disaster recovery planning. Enterprise-approved AI productivity and diagnostics tools will be used to analyze capacity data, summarize team communications, and streamline documentation. This position can be performed remotely from anywhere within the U.S., subject to UnitedHealth Group’s Telecommuter Policy. It supports 24x7 critical operations through a scheduled on-call rotation. The salary range is $91,700 to $163,700 annually for full-time employment.

Requirements

5+ years of system programming experience, including z/OS skills with TSO, JCL, started tasks, and RACF.
5+ years of CICS system programming experience, including upgrades and applying RSUs to CICS and related ISV products.
5+ years of experience with multiple z/OS file types and file systems, including PDS/PDSE, VSAM, and zFS, including allocation and related Unix commands.
5+ years of experience with IT Service Management processes, including Incident, Change, and Release management.
5+ years of experience using metric and monitoring tools to evaluate system health.
3+ years of CPSM (CICS Plex System Manager) experience.
Ability to work on-call to support 24x7 operations as part of a scheduled rotation.

Nice To Haves

Bachelor's degree or higher in Computer Science, Information Technology, or a related field.
Experience using enterprise-approved productivity tools, such as Microsoft 365 Copilot, to draft technical communications and recap collaborative sessions.
Experience using AI-driven tools or intelligent analytics to analyze capacity planning data, system logs, or automated alerts.
Experience with Java and JVM Administration on z/OS and/or CICS.
Experience with IBM Operational Decision Manager (ODM) or Mainframe Configuration Managers.
Ability to work independently with minimal supervision while mentoring junior team members.
Experience using metric and monitoring tools such as BMC/AMI Mainview, Splunk, and MXG to evaluate system health.

Responsibilities

Configure, maintain, and optimize CICS environments on IBM z/OS across multi-LPAR, Parallel Sysplex environments.
Create and manage CICS regions, support application teams with resource definitions, and troubleshoot stability issues.
Independently diagnose and resolve system incidents using monitoring tools.
Support integration of z/OS Connect APIs and contribute to automated deployments.
Use enterprise-approved AI tools to streamline workflows, automate tasks, analyze capacity planning metrics, and improve operations.
Evaluate emerging technology trends to inform environment design, optimization, and intelligent automation strategies.
Partner with external vendors to compile diagnostic documentation, troubleshoot technical issues, and manage support tickets.
Perform disaster recovery planning, performance optimization, and region decommissioning initiatives.
Support 24x7 critical operations as part of a scheduled on-call rotation.