Senior Change Advisor (Claims, OPL)

Intact FCMontreal, QC
CA$94,200 - CA$115,200Hybrid

About The Position

This role is a new member of our growing team within the Claims OPL Change Management team. The team's mission is to promote, deploy, and monitor best practices and major change initiatives by providing training, tools, data, support, and coaching to the business. The goal is to offer an integrated view of all initiatives, highlighting changes and impacts on stakeholders in an interactive manner. The Senior Business Advisor will collaborate with change management colleagues and claims stakeholders to track and monitor change efforts nationally, provide insights into the volume of change activity, and implement change management initiatives or transformational projects.

Requirements

  • Minimum 5 years of experience in project management and/or change management
  • Curious in nature; the ability to dive deep into complex problems and concepts
  • Problem solving and persuasion skills to overcome resistance to change
  • Experience in the implementation of complex and large projects, exhibiting strong organizational skills
  • Excellent communication, presentation and facilitation skills
  • Ability to deal with ambiguity
  • Strong initiative with an accountability to execute on deliverables (under tight deadlines)
  • Must be eligible to work in Canada
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

Responsibilities

  • Ensure the accurate tracking of change activities, large and small and leverage current tools to provide insight back to the business
  • Provide reports and updates on change initiatives to be shared with various levels of management
  • Work closely with change management colleagues to perform stakeholder and impact analysis in partnership with business partners
  • Work with the business and change management colleagues to prepare and coordinate change management plans and strategies
  • Liaise with key people in other sectors affected by the changes made
  • Work in collaboration with Communications and Training regarding internal communication, information and mobilization activities, as well as the development of training equipment and post deployment coordination
  • Participate in project meetings, workshops and other activities where the presence of the Business Advisor is required
  • Assist in facilitating necessary change management training for various levels of the organization
  • Develop a strong change reflex and maintain discipline in the use of change methodology and tools
  • Work collaboratively with the Senior Advisor / Specialist in change management on additional initiatives, as required

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance)
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
  • Pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
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